Emergency Department and Hospital-Based Data Exchange for Real-Time Data to Care (ED Alert)

The Emergency Department and Hospital-Based Data Exchange for Real-Time Data to Care (ED Alert) intervention is designed to re-engage people with HIV to care by utilizing a real-time data exchange system that connects clients with health department linkage specialists when presenting to the emergency department.

Summary

Resumen

About the Project

Outcomes, Components, Cost Analysis

Challenges and Solutions

Challenge	Solution
Lack of Buy-In	It is not possible to effectively implement this intervention without obtaining buy-in at the leadership and managerial levels across all key stakeholders required for data exchange and re-linkage activities. Replicators must identify a champion within the organization who believes in the intervention and can promote it to leadership while maintaining momentum and staff morale. Highlighting the benefits of the intervention is important to achieving buy-in.
Lack of Administrative Support	In cases where a dedicated administrative coordinator or data manager are not available, staff may find it difficult to balance and maintain the monitoring of alerts and client data while also being involved in direct service. Be clear on staff roles and responsibilities and recruit dedicated staff to fill these roles to streamline workflow and promote sustainability.
Staff Turnover and Ongoing Training	The Relinkage specialist, administrative coordinator, and data manager are important for program continuity. It is critical to hire dedicated staff for each of these roles who are solely responsible for their specific duties. It is also important to train other staff as part of succession planning should there be staff turnover. Replicating organizations are encouraged to ensure that the collaborative health system has existing staff in place to maintain the data exchange system.
Data Sharing	Gathering information about current clinic policies and lessons learned from other interventions can improve the data-sharing process.
Delayed Data Sharing	Ensure that data extraction and surveillance data matching are conducted in a timely manner. By improving the timeliness of data sharing, organizations can ensure that, for example, they have the most up-to-date client information, which can facilitate prompt re-linkage efforts.

Implementation Resources

Part of Collection

Compendium of Evidence-informed Approaches to Improving Health Outcomes for People Living with HIV

Developed by

Center for Innovation and Engagement

Emergency Department and Hospital-Based Data Exchange for Real-Time Data to Care (ED Alert)

Outcomes

Intervention Components

Cost Analysis

Publications

Sample Plan

Trainings

Part of Collection

Developed by

Emergency Department and Hospital-Based Data Exchange for Real-Time Data to Care (ED Alert)

Outcomes

Intervention Components

Cost Analysis

Publications

Sample Plan

Trainings

Part of Collection

Developed by

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