MORE: Mobile Outreach Retention and Engagement

cover of report showing a clinician talking with a patient

The Whitman-Walker Health (WWH) Mobile Outreach Retention and Engagement (MORE) intervention increased retention and viral suppression among people with HIV through a tailored service delivery model, which includes increasing access to supportive services and providing HIV care services in community settings. MORE reaches over 3,600 WWH clients with HIV and increases retention in care by providing mobile medical care outside of clinical settings and expanded supportive services (e.g., rideshare services, flexible health center hours, food cards, referrals for mental health counseling).

This project is part of CIE's Equity in Evaluation Project, which aims to provide organizations that developed innovative service delivery models with evaluation support so that they can collect data to demonstrate effectiveness.

Implementation Guide

Implementation Summary

About the Project

Priority Population: People age 18+ who have fallen out of HIV care

Setting: Clinic

Location: Washington, D.C.

Intervention Focus: Re-engagement and retention

Components

Intervention Components

Step 1: Determine Participant Eligibility
Step 2: Develop Participant Referral System
Step 3: Conduct Baseline Participant Interview
Step 4: Participants Self-Select Level of Program Engagement
Step 5: Implement the Intervention
Step 6: Conduct Rolling Enrollment – “Recapture Blitz”
Step 7: Evaluate Intervention Effectiveness

Part of Collection

Compendium of Evidence-informed Approaches to Improving Health Outcomes for People Living with HIV

Developed by

Center for Innovation and Engagement

MORE: Mobile Outreach Retention and Engagement

Intervention Components

Part of Collection

Developed by

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