Quality Academy: Useful Quality Improvement Tools

Data and graph tools exist to help agencies better understand and display work processes in order to identify advantages/inefficiencies in order improve activities.

This Tutorial Reviews the Following:

• Tools for understanding processes (e.g., flowcharts)
• Tools to analyze and display data (e.g., run charts, histograms)
• Tools to organize ideas (e.g., cause-and-effect diagrams)