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Quality Academy: Measurement and Data in Quality Improvement - Overview

April 2009

National Quality Center

Overview of the use of measurement and data in quality improvement work and their role in improving HIV care and services.

Tutorial Covers the Following:

  • Why and how measurement supports improvement
  • The interplay of measurement and improvement
  • Key steps involved in improvement including measurement, assessing variation, selecting areas to improve, managing projects, evaluating impact and acting on this evaluation
  • How to create an organizational environment where measuring performance is viewed as helpful, rather than threatening

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