His Health: Webinar - Building Client Rapport and Trust

Author(s): NASTADCenter for Engaging Black MSM across the Care Continuum

Want to know how to ask the right questions in the right way, at the right time? Motivational interviewing (MI) is a goal-oriented, client-centered counseling style that elicits deeper responses and results from your clients and patients. MI can also be leveraged to explore and resolve ambivalence, as well as to facilitate a patient's intrinsic motivation in order to modify behaviors when the client is ready.

During this His Health webinar, the presenter will discuss the following:

  •  Establishing trust beginning with the initial contact
  • The power and challenges of the peer-professional model
  • Taking a client-centered approach to addressing barriers • How your communication style impact trust and rapport
  • The importance of being dependable
  • How do you know when trust is gained?
  • Leveraging client trust to build stronger patient/provider relationships
  • Case-study: Young BMSM, Never Accessed Care, Distrust of Medical System, Mental Health Challenges

 

Presenter:

Terrell Parker, Program Director, Brother’s United, L2C Program

 

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