NQC Training of Consumers on Quality (TCQ) Facilitators Guide
Center for Quality Improvement and Innovation (CQII)
The Training of Consumers on Quality (TCQ) Program targets consumers who seek to be effective quality advocates for their communities with the goal of improving the quality of care. The purpose of the NQC TCQ Program is to build the capacity of HIV-infected patients to be active partners in the planning, implementation, and evaluation of quality improvement efforts at both the clinical and system levels. The direct outcome of this training program is to increase the number of people living with HIV who fully participate in ongoing agency-specific as well as regional quality improvement activities.