Real-world examples of two clinics that integrated persons with HIV (PWH) into their quality improvement projects and their best practice and lessons learned.
PWH bring a shared experience with clients receiving services by clinics funded by HRSA's Ryan White HIV/AIDS Program (RWHAP). PWH can be integrated into clinical operations in varied ways, like data drill-downs and case conferencing. As a result, quality management teams can enhance their quality improvement projects and outcomes.
Learning Objectives
- Review Not-In-Numerator Reporting (Drilling Down the Data) and Case Conferencing Processes
- Highlight two QI projects that leveraged PWH involvement in Case Conferencing to improve outcomes
- Discuss lessons learned from the QI project and PWH involvement