Quality Academy: Managing Resistance to Change and Holding the Gains
January 1, 2009
National Quality Center
Quality improvement teams can develop great ideas for change, but they will do little if not fully implemented.
This tutorial examines ways to address such resistance.
Covered Topics Include the following:
- Reasons people resist change
- Approaches that support change management
- Strategies to address resistance to change
Browse for More
Total views: 1,063