
Lessons learned in building a system between the Medical Case Management and housing programs to meet clients’ social and medical needs. This spotlight highlights work done at Fenway Health, a federally qualified health center.
This Spotlight will:
- Review key steps in breaking silos to support team integration and coordination at the organizational level such as: creating & merging staff roles & data systems
- Discuss the challenges of different data systems and struggling with documentation and tracking clients
- Reflect on the importance of co-location and regular team meetings between groups to share client cases, & communicate about client acuity
- Share strategies on building organizational capacity and systems for clinic and community-based partnerships such as utilizing a central project coordinator