Spotlight: Integrating HIV Care, Housing, and Employment Support in a FQHC, A No Wrong Door Approach

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Medical Case Management issue brief

Lessons learned in building a system between the Medical Case Management and housing programs to meet clients’ social and medical needs. This spotlight highlights work done at Fenway Health, a federally qualified health center.

This Spotlight will: 

  • Review key steps in breaking silos to support team integration and coordination at the organizational level such as: creating & merging staff roles & data systems 
  • Discuss the challenges of different data systems and struggling with documentation and tracking clients 
  • Reflect on the importance of co-location and regular team meetings between groups to share client cases, & communicate about client acuity 
  • Share strategies on building organizational capacity and systems for clinic and community-based partnerships such as utilizing a central project coordinator  
HIV Housing Employment Project

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