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Understanding Variation and the Tools Used to Identify It

January 17, 2019
Author: Kevin Garrett, MSW

Center for Quality Improvement and Innovation (CQII)

Webinar on how to develop and use control charts to examine variations in data. 

Learning Objectives

  • Impart a basic understanding of the two types of variation
  • How variation affects quality improvement as defined by PCN 15-02
  • Basic understanding of control charts and their construction
  • How to find hidden special cause variation in your data
  • How variation may hinder your improvement efforts
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