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Assister Certification Training Available

Tuesday, September 10, 2019


Getting Ready for Open Enrollment - From the ACE TA Center Listserv

The 2020 Assister Certification Training (ACT) is now available for states that use The Centers for Medicare & Medicaid Services (CMS) just released its updated Assister Certification Training curriculum in preparation for the Marketplace Open Enrollment Period starting November 1, 2019.

Certified Application Counselors (CACs) are trained to help consumers look for health coverage options through, including helping them complete eligibility and enrollment forms. ACT training is hosted on the Marketplace Learning Management System (MLMS); the online web-based training platform for assisters providing application and enrollment assistance to consumers in Federally-Facilitated Marketplaces and State-based Marketplaces using the Federal platform. The MLMS can be accessed through the CMS Enterprise Portal. Here's how to register:

  • New users: Register and choose "MLMS" as the application
  • Existing users Login

Why Participate in Assister Certification Training?

Training can be very helpful for any staff who will be helping clients to enroll in a 2020 health plan via and for staff who would like to be able to answer their clients’ routine questions about how the enrollment process works. Anyone can participate in the training free of charge. Note: to be a fully Certified Application Counselor, an individual must be officially certified through a CAC Designated Organization. These organizations oversee and certify CACs.

CMS Announces 2019 Federally-Facilitated Marketplace Navigator Awards

Each year, CMS makes Navigator Cooperative Agreement Awards to organizations who serve as Navigators in Federally-facilitated Marketplace states (which use The recently announced 2019 CMS Navigator grantees will have a two year period of performance (August 30, 2019, to August 29, 2021).

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