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Marketplace Open Enrollment Tips

Wednesday, November 20, 2019


ACE TA Center


From the ACE TA Center Listserv
Encourage active plan renewals during Open Enrollment

If clients don’t take action during Open Enrollment, they could end up being auto-enrolled into a Marketplace plan that may not be the best option for their health needs. Here are a few things to watch out for:

  • If a client does not log into their Marketplace account and actively choose a plan by the last day of Open Enrollment (see deadline below), they will be automatically re-enrolled in their current plan. 
  • If a client’s plan is not offered again this year, they will be auto-enrolled into a different plan with a similar premium amount.
  • If they miss the deadline to re-enroll in a plan of their choice, they will not be able to make any plan changes until the next Open Enrollment Period, unless they qualify for a Special Enrollment Period.

Encourage your clients to log into their Marketplace accounts and actively compare plans to ensure their current health plan is available and still works for them, or to choose a different plan. Doing this will help them avoid being auto-enrolled into a plan that may not provide the best coverage for their health needs. 

450+ FAQs on Marketplace Eligibility and Enrollment

Find answers to commonly asked questions about eligibility and enrollment for health insurance on the Marketplace from the Kaiser Family Foundation. Available in English and Spanish, the FAQs can be used in client education, shared on your website and social media, and more.

View the Kaiser FAQs

Open Enrollment Deadlines

Open Enrollment ends on December 15 for all states that use

These states have their own state-based health insurance exchanges and have extended 2020 Open Enrollment dates:

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