Training in May on QI Coaching

Training in May on QI Coaching

Tuesday, April 17, 2018

Applications are being accepted for the Center for Quality Improvement & Innovation's (CQII) Training on Coaching Basics (TCB) Program session to be held May 21-23 in St. Louis. TCB is designed to give clinical quality managers who currently work in Ryan White HIV/AIDS Program (RWHAP) funded recipients the skills they need to effectively coach and train others. Training participants are expected to have completed CQII's Training-of-Trainer (TOT) or the Training of Quality Leaders (TQL) Program. Participants must complete pre-work activities, the face-to-face TCB session, and several months of post-course work. 

Apply for TCB

Participants completing the TCB will walk away with new knowledge and skills. These include:

  • Increased mastery of effectively coaching HIV providers and/or groups of HIV providers to establish and sustain effective quality management programs and quality improvement teams.
  • Enhanced ability to conduct organizational assessments, provide constructive feedback, and develop effective action plans based on assessment findings.
  • Improved confidence to understand behaviors and interventions that promote a systems approach to quality management using partnerships and shared vision, and to address resistance and conflict of individuals and groups to achieve agreed objectives.
  • Improved self-awareness of individual coaching style and of personal working style and limitations that may contribute to interpersonal tensions.
  • Increased understanding of different approaches to maintain team motivation while building self reliance.
  • Increased sophistication in addressing the tension between contract monitoring and coaching to improve HIV care since these functions often reside in the same office.