Quality Academy

Series of interactive online training sessions designed to guide HIV care providers through fundamental concepts in quality improvement and to teach skills necessary to create and implement quality management plans.

Data

• Understanding Variation and the Tools Used to Identify It

Teams and Leadership

• Using Teams to Improve Quality
• Managing Resistance to Change and Holding the Gains
• Leading a Quality Effort
• Integrating Quality into all Aspects of an Organization
• Spreading Good Ideas for Change

HRSA HAB Performance Measures

• Introduction to the HIV/AIDS Bureau Performance Measures