Understanding Variation and the Tools Used to Identify It

Center for Quality Improvement and Innovation (CQII)

Webinar on how to develop and use control charts to examine variations in data in quality improvement work. 

Learning Objectives

  • Impart a basic understanding of the two types of variation
  • How variation affects quality improvement as defined by PCN 15-02
  • Basic understanding of control charts and their construction
  • How to find hidden special cause variation in your data
  • How variation may hinder your improvement efforts
Watch on YouTube

Supporting Files

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