Center for Quality Improvement and Innovation (CQII)
Ways to develop and use control charts to examine variations in data in quality improvement work.
Learning Objectives
- Impart a basic understanding of the two types of variation
- How variation affects quality improvement as defined by PCN 15-02
- Basic understanding of control charts and their construction
- How to find hidden special cause variation in your data
- How variation may hinder your improvement efforts
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