Best practices (and extensive resource links) for integrating into medical care teams the non-medical staff called Navigators, whose focus is on identifying and addressing client barriers to care and other immediate needs. Best practices include:
- Delineation of roles and responsibilities.
- Inclusion in team activities like daily patient panels and/or during ongoing patient care plan meetings.
- Providing access to internal Electronic Health Records in order to understand care plans while also documenting their work with clients.
- Clinical supervision to provide feedback and guide their professional development.
- Flexibility in working within the clinic and in the field.
- Designation of a "champion" to support and advocate for the Navigator as part of the clinical team.
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