Review of ways to sustain the gains made in an agency's quality improvement efforts and make them part of the organization’s culture. Sustainability insights are based on a research project conducted in New York City. Session reviewed:
- Types of sustainability.
- What you actually want to sustain.
- Factors affecting sustainability.
Session also reviews sustainability efforts in Texas, with real-world examples of maintaining your gains in a Systems of Care level and Clinic level.
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This resource was developed by
Center for Quality Improvement and Innovation (CQII)