Sustaining Outcomes and Programs

Center for Quality Improvement and Innovation (CQII)

Review of ways to sustain the gains made in an agency's quality improvement efforts and make them part of the organization’ culture. Sustainability insights are based on a research project conducted in New York City. Session reviewed:

  • Types of sustainability.
  • What you actually want to sustain.
  • Factors affecting sustainability.

Session also reviews sustainability efforts in Texas, with real-world examples of maintaining your gains in a Systems of Care level and Clinic level.

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