Systems Thinking: Applying the Lens of Profound Knowledge to QI

Center for Quality Improvement and Innovation (CQII)

The learning objectives for this webinar are:

  • Learn the importance of system’s thinking to make change in complex systems like healthcare.
  • Learn to break down a range of variables that impact on the success of change idea using the four lens of W. E. Deming’s System of Profound Knowledge.
  • Learn to apply QI concepts and tools to make system level improvements.

Supporting Files

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Quality Improvement Webinar Series

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