Center for Quality Improvement and Innovation (CQII)
Use of system's thinking to making change in complex systems, covering the variables that impact success of change and how to apply quality improvement concepts to make system level improvements.
Learning Objectives
- Learn the importance of system’s thinking to make change in complex systems like healthcare.
- Learn to break down a range of variables that impact on the success of change idea using the four lens of W. E. Deming’s System of Profound Knowledge.
- Learn to apply QI concepts and tools to make system level improvements.
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