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Quality Academy: Integrating Quality into all Aspects of an Organization

January 2009

National Quality Center

Skills-building on making organizational change as part of a quality management plan.


  • Various aspects of the Malcolm Baldrige Award, including aspects of cooperation and collaboration
  • Requirements for building a sense of common purpose throughout your organization
  • Aligning your quality plan with your strategic plan so the organization’s work on quality becomes an integral part of its short and long-term objectives, goals and strategy

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