Clinical Quality Management
Quality management under the Ryan White HIV/AIDS Program (RWHAP) involves activities to improve client health outcomes by developing and implementing clinical quality management programs. These efforts focus on establishing standards and systems to measure and improve performance. Resources from the former National Quality Center website have been transferred to this webpage. Learn more on HRSA HIV/AIDS Bureau's Quality of Care webpage.
Subtopics
Resources 26
Guidelines and Manuals
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HRSA HIV/AIDS Bureau (HAB)June 2018
Tool within the existing RSR portal that allows recipients to enter aggregate data on the HRSA HAB Performance Measures.
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HRSA HIV/AIDS Bureau (HAB)December 2017
HRSA's HIV/AIDS Bureau guidance webinars that further explain various policy notices and program letters for grant recipients of the Ryan White HIV/AIDS Program.
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HRSA HIV/AIDS Bureau (HAB)September 2017
Performance measures to help Ryan White HIV/AIDS programs monitor and improve the quality of care they deliver.
Webinars and Training
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Center for Quality Improvement and Innovation (CQII)April 2018
National initiative to reduce health disparities among four disproportionately affected HIV subpopulations--specifically, to increase viral suppression rates and increase local quality improvement capacity.
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National Quality CenterJanuary 2015
Online learning on key quality improvement concepts, tailored for consumers of HIV care.
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National Quality CenterApril 2009
Online learning on key quality management concepts.
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National Quality CenterJanuary 2008
Curriculum with interactive exercises to train HIV providers to support patients as they advocate for their clinical care, enabling them to play a pivotal role in their care.
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New York State Department of Health AIDS InstituteAugust 2006
Guide for facilitators to introduce interactive learning experiences during quality improvement trainings.
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National Quality CenterAugust 2006
Facilitator guide to train consumers to understand performance data and empower them to partner with their health care providers. Disponible en español: Cómo asegurarse de que su atención médica relacionada al VIH sea la mejor posible.
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National Quality Center
Ideas on how to take a quality management plan and put it into action.
Tools and Job Aids
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January 2017
Sample Ryan White agency job descriptions (e.g., quality, CAREWare, data, program managers) for agencies looking for a jump start on writing position postings.
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National Quality CenterJanuary 2014
Guide to help RWHAP agencies in a particular region/state collaborate on quality management efforts via a learning collaborative,
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National Quality CenterJanuary 2014
Tool to help RWHAP recipients develop robust partnerships with recipients and their subcontractors in order to meet funding requirements for clinical quality management.
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National Quality CenterJanuary 2013
Description and application to take part in TCQ training to increase the number of people living with HIV participating in quality management activities.
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National Quality CenterJanuary 2012
Training of quality managers and leaders to coach other HIV providers on quality improvement in order to expand clinical quality management across agencies.
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Indianapolis TGA, MCHDJuly 2011
Tools used for quality and program monitoring by a Part A program.
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Phoenix/Maricopa County EMAApril 2011
Tools developed by a Part A program to monitor services and program administration.
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National Quality CenterJanuary 2009
Guide to build the capacity of quality managers and others to effectively lead quality improvement activities, including skills building on facilitation and addressing team dynamics.
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National Quality CenterJanuary 2008
Ideas for overcoming barriers to developing sound clinical quality management programs (e.g., unfamiliarity with quality improvement concepts, lack of staff).
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National Quality CenterJanuary 2008
Guide to help HIV providers to lead a learning collaborative designed to improve the quality of HIV care.
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National Quality CenterJanuary 2007
Training-of-Trainer (TOT) guide to build the capacity of trainers to in turn deliver trainings on for quality improvement in HIV care.
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New York State Department of Health AIDS InstituteAugust 2006
Guide on ways an organization can involve consumers in quality.
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New York State Department of Health AIDS InstituteJanuary 2006
Step-by-step process for measuring clinical performance with the goal of improving quality of care:
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New York State Department of Health AIDS InstituteMarch 2002
HIV-specific, validated tool to assess patient satisfaction with HIV primary care.
Reports and Best Practices
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NASTADApril 2018
Ways RWHAP Part B programs and ADAPs can enhance clinical quality management activities.
Websites
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HRSA HIV/AIDS Bureau (HAB)June 2018
HRSA/HAB administers the Ryan White HIV/AIDS Program, the largest Federal program focused exclusively on HIV/AIDS care.