Clinical Quality Management
Quality management under the Ryan White HIV/AIDS Program (RWHAP) involves activities to improve client health outcomes by developing and implementing clinical quality management programs. These efforts focus on establishing standards and systems to measure and improve performance. Resources from the former National Quality Center website have been transferred to this webpage. Learn more on the HRSA HIV/AIDS Bureau's Quality of Care webpage.
Subtopics
Resources 43
Guidelines and Manuals
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HRSA HIV/AIDS Bureau (HAB)February 2019
Tool within the existing RSR portal that allows recipients to enter aggregate data on the HRSA HAB Performance Measures.
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Center for Quality Improvement and Innovation (CQII)February 2018
The CQII Training of Consumers on Quality (TCQ) Program targets consumers who seek to be effective quality advocates for their communities with the goal of improving the quality of care.
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HRSA HIV/AIDS Bureau (HAB)December 2017
HRSA HIV/AIDS Bureau webinars that further explain various policy notices and program letters for Ryan White HIV/AIDS Program recipients.
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HRSA HIV/AIDS Bureau (HAB)September 2017
Performance measures to help Ryan White HIV/AIDS programs monitor and improve the quality of care they deliver.
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Center for Quality Improvement and Innovation (CQII)December 2014
The Training of Consumers on Quality (TCQ) Program targets consumers who seek to be effective quality advocates for their communities with the goal of improving the quality of care.
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Center for Quality Improvement and Innovation (CQII)February 2007
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New York State Dept. of Health AIDS InstituteJanuary 2006
Revised in 2006, offers a model to help establish a quality improvement program.
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New York State Department of Health AIDS InstituteJanuary 2006
Explains the purpose of the HIVQUAL Model and its Program and Project Cycles and then describes the key tasks for successful completion.
Webinars and Training
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Center for Quality Improvement and InnovationAugust 2019
Team building activity, designed by NASA to help astronauts work as a team to solve complex problems, presented as a training tool for quality improvement teams.
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Center for Quality Improvement and Innovation (CQII)July 2019
Online learning on key quality management concepts.
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National Quality CenterJuly 2019
Online learning on key quality improvement concepts, tailored for consumers of HIV care.
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Center for Quality Improvement and Innovation (CQII)June 2019
Review of the National HIV/AIDS Strategy (NHAS) and the role of clinical quality management (CQM) in its implementation.
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Center for Quality Improvement and Innovation (CQII)April 2019
This webinar took a deeper look at intercultural communication and how it may be a barrier to care.
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Center for Quality Improvement and Innovation (CQII)April 2019
This consumer-focused webinar outlined the basics of data and its importance in quality improvement.
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Center for Quality Improvement and Innovation (CQII)March 2019
Resources for use in the TQL Program including the Facilitators Guide, slide sets and the handouts used in the training.
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Center for Quality Improvement and Innovation (CQII)February 2019
This webinar explored the use of social media as a quality improvement tool and offered a new perspective on keeping patients in care and connecting with consumers.
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Center for Quality Improvement and Innovation (CQII)February 2019
Facilitator Manual for those who participate in the TCB Program and those who strive to lead activities to improve HIV care.
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Center for Quality Improvement and Innovation (CQII)February 2019
Overview of HIV stigma in the U.S. and ways to address stigma and discrimination.
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Center for Quality Improvement and Innovation (CQII)January 2019
Webinar on how to develop and use control charts to examine variations in data.
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Center for Quality Improvement and Innovation (CQII)April 2018
National initiative to reduce health disparities among four disproportionately affected HIV subpopulations--specifically, to increase viral suppression rates and increase local quality improvement capacity.
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Center for Quality Improvement and Innovation (CQII)March 2017
Lesson examining some of the tools available in Lean, a method of quality improvement that wants to maximize customer value and minimize waste.
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Center for Quality Improvement and Innovation (CQII)January 2017
Slide-based guide to help individuals look deeper into their data and truly understand their client population.
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Center for Quality Improvement and Innovation (CQII)October 2016
The aims of the NQC Training on Coaching Basics (TCB) Program are to close the educational gap of quality managers, increase core competencies, and provide peer learning environments.
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Center for Quality Improvement and Innovation (CQII)June 2016
Skill-building slide-based tutorial to help individuals truly understand the meaning of the numbers with which they are presented on a daily basis.
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Center for Quality Improvement and Innovation (CQII)February 2016
Presentation to help provider staff embrace the notion that treatment of patients is a two-way street.
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National Quality CenterMay 2009
Ideas on how to take a quality management plan and put it into action.
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National Quality CenterJanuary 2008
Curriculum with interactive exercises to train HIV providers to support patients as they advocate for their clinical care, enabling them to play a pivotal role in their care.
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New York State Department of Health AIDS InstituteAugust 2006
Guide for facilitators to introduce interactive learning experiences during quality improvement trainings.
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National Quality CenterAugust 2006
Facilitator guide to train consumers to understand performance data and empower them to partner with their health care providers. Disponible en español: Cómo asegurarse de que su atención médica relacionada al VIH sea la mejor posible.
Tools and Job Aids
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Center for Quality Improvement and Innovation (CQII)August 2019
This is a combined Model for Improvement and PDSA Cycle worksheet. The user can download the document and print out the page they need to accomplish the improvement task.
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HRSA HIV/AIDS Bureau (HAB)February 2019
HRSA developed and tested HIV electronic clinical quality measures (eCQM) for use by any provider, organization, or facility.
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January 2017
Sample Ryan White agency job descriptions (e.g., quality, CAREWare, data, program managers) for agencies looking for a jump start on writing position postings.
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National Quality CenterJanuary 2014
A Guide to help RWHAP agencies in a particular region/state collaborate on quality management efforts via a learning collaborative.
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National Quality CenterJanuary 2014
Tool to help RWHAP recipients develop robust partnerships with recipients and their subcontractors in order to meet funding requirements for clinical quality management.
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Indianapolis TGA, MCHDJuly 2011
Tools used for quality and program monitoring by a Part A program.
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Phoenix/Maricopa County EMAApril 2011
Tools developed by a Part A program to monitor services and program administration.
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National Quality CenterJanuary 2008
Ideas for overcoming barriers to developing sound clinical quality management programs (e.g., unfamiliarity with quality improvement concepts, lack of staff).
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New York State Dept. of Health AIDS InstituteJanuary 2008
Guide to help HIV providers to lead a learning collaborative designed to improve the quality of HIV care.
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New York State Department of Health AIDS InstituteAugust 2006
Guide on ways an organization can involve consumers in quality.
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New York State Department of Health AIDS InstituteJanuary 2006
Step-by-step process for measuring clinical performance with the goal of improving quality of care:
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New York State Department of Health AIDS InstituteMarch 2002
HIV-specific, validated tool to assess patient satisfaction with HIV primary care.
Reports and Best Practices
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NASTADApril 2018
Ways RWHAP Part B programs and ADAPs can enhance clinical quality management activities.
Websites
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HRSA HIV/AIDS Bureau (HAB)April 2019
HRSA/HAB administers the Ryan White HIV/AIDS Program, the largest Federal program focused exclusively on HIV/AIDS care.