Quality management under the Ryan White HIV/AIDS Program (RWHAP) involves activities to improve client health outcomes. These efforts focus on establishing standards and systems to measure and improve performance.
- Access a range of technical assistance and training tools on quality improvement, developed by HRSA's Center for Quality Improvement and Innovation (CQII). (Tools are also listed below.)
- Learn about RWHAP quality management standards and policies from the HRSA HIV/AIDS Bureau's Quality of Care webpage and join the RWHAPCQM ListServ to share ideas and ask questions related to RWHAP Clinical Quality Management.
Resources 38
Guidelines and Manuals
- Center for Quality Improvement and Innovation (CQII)
- HRSA HIV/AIDS Bureau (HAB)
Tool within the RSR portal that allows recipients to enter aggregate data on the HRSA HAB Performance Measures.
- HRSA HIV/AIDS Bureau (HAB)
Performance measures to help Ryan White HIV/AIDS Program agencies monitor and improve the quality of care they deliver.
- Center for Quality Improvement and Innovation (CQII)
Manual for trainers to use in conducting the TCQ Program to prepare consumers take part in quality improvement efforts in HIV care agencies.
- Center for Quality Improvement and Innovation (CQII)
Tool for trainers on designing trainings on quality improvement in HIV care.
- New York State Department of Health AIDS Institute
Explanation of the purpose of the HIVQUAL Model and key tasks for completing each of its Program and Project Cycles.
Webinars and Training
- Center for Quality Improvement and Innovation (CQII)
This course covers the basics of choosing an improvement project.
- Center for Quality Improvement and Innovation (CQII)
Foundational presentations on the basics of clinical quality improvement. Some presentations were recorded.
- HRSA HIV/AIDS Bureau (HAB)
Webinars on HRSA HIV/AIDS Bureau (HAB) policy notices and program letters for Ryan White HIV/AIDS Program recipients.
- Center for Quality Improvement and Innovation (CQII), New York State Department of Health AIDS InstituteThe CQII Virtual Game Guide was designed to make over 25 games and exercises more broadly available to teach quality improvement more effectively in virtual learning settings.
- Center for Quality Improvement and Innovation (CQII)
Interactive online training sessions designed to guide HIV care providers through fundamental concepts in quality improvement and to teach skills necessary to create and implement quality management plans.
- Center for Quality Improvement and Innovation (CQII)
Review of training and technical assistance available on quality improvement for the Ryan White HIV/AIDS Program.
- Center for Quality Improvement and Innovation (CQII)
Resources for use in the TQL Program including the Facilitators Guide, slide sets and the handouts used in the training.
- Center for Quality Improvement and Innovation (CQII)
Facilitator Manual for those who participate in the TCB Program and those who strive to lead activities to improve HIV care.
- National Quality Center
Ideas on how to take a quality management plan and put it into action.
Tools and Job Aids
- HRSA HIV/AIDS Bureau (HAB)Collection of items shared on the CQM Listserv. Contributions are from quality management staff working in Ryan White HIV/AIDS Program (RWHAP) agencies.
- Center for Quality Improvement and Innovation (CQII)Guide for participating in the create+equity Collaborative to mitigate the impact of Social Determinants of Health.
- Center for Quality Improvement and Innovation (CQII)
- HRSA HIV/AIDS Bureau (HAB)
HIV electronic clinical quality measures (eCQM) for use by any provider, organization, or facility. Measures developed and tested by HRSA.
- Center for Quality Improvement and Innovation (CQII)
- Center for Quality Improvement and Innovation (CQII)
- Center for Quality Improvement and Innovation (CQII)
- Center for Quality Improvement and Innovation (CQII)
Review of the activities and tools used to conduct the end+disparities ECHO Collaborative, a multi-year national quality improvement initiative focused on reducing HIV health disparities among four subpopulations.
- Center for Quality Improvement and Innovation (CQII)
Combined Model for Improvement and PDSA Cycle worksheet.
Sample Ryan White agency job descriptions for agencies looking for a jump start on writing position postings.
- DC Department of Health, Public Health Foundation
Description of the attributes to look for when recruiting quality improvement team members.
- National Quality Center
Guide to help RWHAP agencies in a particular region/state collaborate on quality management efforts via a learning collaborative.
- National Quality Center
Tool to help RWHAP recipients develop robust partnerships with recipients and their subcontractors in order to meet funding requirements for clinical quality management.
- Indianapolis TGA
Tools used for quality and program monitoring by a Part A program.
Tools developed by a Part A program to monitor services and program administration.
- National Quality Center
Ideas for overcoming barriers to developing sound clinical quality management programs (e.g., unfamiliarity with quality improvement concepts, lack of staff).
- New York State Department of Health AIDS Institute
Guide to help HIV providers to lead a learning collaborative designed to improve the quality of HIV care.
- New York State Department of Health AIDS Institute
Guide on ways an organization can involve consumers in quality improvment.
- New York State Department of Health AIDS Institute
Step-by-step process for measuring clinical performance with the goal of improving quality of care:
- New York State Department of Health AIDS Institute
HIV-specific, validated tool to assess patient satisfaction with HIV primary care.
Reports and Best Practices
- NASTAD
Ways RWHAP Part B programs and ADAPs can enhance clinical quality management activities.
- National Quality Center
Results from the quality improvement (QI) collaborative, HIV Cross‐Part Care Continuum Collaborative (H4C), to affect measurable improvements in broad geographic regions utilizing the HIV Care Continuum.
Websites
- HRSA HIV/AIDS Bureau (HAB)
Federal agency that administers the Ryan White HIV/AIDS Program (RWHAP), which helps low-income people with HIV receive care.