Enhancing Access to Care for Newly Diagnosed and Lost-to-Care HIV Patients in an FQHC

Timely antiretroviral treatment (ART) initiation, linkage, and retention in care are critical keys for the optimal outcomes in patients with HIV infection. Implementing an open access process for medical, mental, and intensive case management care gives patients the ability to better achieve medication adherence and viral load suppression.

Learning Objectives

1. Identify areas to eliminate barriers to care.
2. Define hours of operation to improve patient experience.
3. Recognize the need to expand hours and improve same-day appointments.