Issue Brief: Integrating Navigators into Care Systems
Best practices (and extensive resource links) for integrating into medical care teams the non-medical staff called Navigators.
Resource updated 04/01/2021
Best practices (and extensive resource links) for integrating into medical care teams the non-medical staff called Navigators.
Resource updated 04/01/2021
Uber Health transportation services provided to young clients experiencing transportation barriers in order to improve appointment experiences and health outcomes.
Resource updated 04/08/2021
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
In response to data that navigating the healthcare system was a key barrier to achieving viral suppression, patient text messaging to patient navigators enabled within the existing system of mobile device appointment reminders and check-ins.
Resource updated 07/28/2020
Review of the Training of Consumers for Quality Plus Program (TCQPlus), which prepares a team of training partners (staff and consumers to conduct quality improvement trainings.
Resource updated 03/14/2023