Tutorials that offer guidance on the major steps involved in selecting and conducting an improvement project using the Model for Improvement and Plan-Do-Study-Act Cycles. Each lesson can be taken as a stand-alone refresher or all for can be utilized as a basic training program.
Introduction to performance measures and their proper use.
Digging deeper into your data as a foundation for your project choice.
The Model for Improvement and some useful quality improvement tools.
The importance of Plan-Do-Study-Act (PDSA) Cycles and how to conduct them.