Examples of how agencies address bias and stigma in order to improve the patient care experiences of underserved and vulnerable individuals.
Watch Navigating Medical Experiences While Trans and Non-Binary: patients describe negative and positive encounters.
Learning Objectives
- Explore the interplay between bias and stigma and retention in care of diverse patient populations.
- Discuss how different organizational processes and practices can improve the client care experience.
- Identify concrete steps ASO/CBOs can take to improve the care experience of the underserved and vulnerable.
Supporting Files
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