Quality Academy: Leading a Quality Effort
Tutorial on reviewing the skill set of your agency and the capabilities and skills of leaders who are committed to quality and achieving quality improvement success.
Resource updated 02/05/2024
Tutorial on reviewing the skill set of your agency and the capabilities and skills of leaders who are committed to quality and achieving quality improvement success.
Resource updated 02/05/2024
Tutorial on ways to address resistance within an agency to fully implement quality improvement team ideas for change.
Resource updated 02/05/2024
Tutorial on how to create a team-oriented environment to the facilitate the implementation of successful quality improvement activities
Resource updated 05/09/2024
Resource updated 02/05/2024
Blog updated 03/21/2024
Intended for those responsible for documenting and tracking implementation of their jurisdiction's Integrated HIV Prevention and Care Plan, this modifiable work plan from the Pennsylvania Department of Health’s Division of HIV is a helpful starting place. Implementation activities included in the work plan support the four Ending the HIV Epidemic strategies–diagnose, treat, prevent, and respond–plus a fifth strategy, support, to ensure a truly accessible and responsive system of care.
Resource updated 02/28/2024
Resource updated 05/29/2024
A guide to provide RWHAP staff with sample language to use when addressing client concerns.
Resource updated 09/19/2023
Use esta guía de referencia rápida para explicar términos y frases confusas y aumentar la comprensión del cliente sobre los términos técnicos comunes usados durante el proceso de inscripción.
Resource updated 09/19/2023
Esta guía puede ayudar a los proveedores RWHAP a hablar con sus clientes sobre la nueva cobertura de salud. La guía provee ejemplos de cómo responder a las preocupaciones de los clientes sobre el acceso y posibles cambios de proveedor o cobertura. También, incluye ejemplos de respuestas que reconocen y responden a las inquietudes de los clientes que no confían en el sistema de salud, o que pueden estar preocupados por el impacto de la inscripción en el estatus migratorio de sus familiares. This guide can help RWHAP providers start talking with their clients about new health coverage.
Resource updated 09/19/2023
Quick reference glossary with plain language explanations of health care enrollment terms and phrases for HIV providers.
Resource updated 09/19/2023
Ways to structure your work flow to connect activities related to engagement and enrollment in health coverage.
Resource updated 10/05/2023
Resources for enrollment assisters that are new to helping people with HIV enroll in health coverage.
Resource updated 09/26/2023
Insights for Enrollment Assisters, Navigators and Certified Application Counselors to help people with HIV find health plans that cover their needs.
Resource updated 09/19/2023
Guide to help newly enrolled clients get started using their health insurance benefits.
Resource updated 10/19/2023
Answers about enrolling in health coverage, for clients how have yet to enroll.
Resource updated 10/19/2023
Resource updated 04/18/2024
Toolkit of materials to help promote Get Covered.
Resource updated 09/19/2023
Resource updated 01/22/2024
This consumer resource helps clients understand what they need to do to keep their health coverage throughout the year.
Resource updated 10/19/2023