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2022 Quality of Care Award Winners: Dallas, Santa Rosa
The 2022 Quality of Care Award winners, for Leadership in Quality Improvement, are Dallas County and Santa Rosa Community Health Centers.Blog updated 03/02/2023
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Systems Thinking: Applying the Lens of Profound Knowledge to QI
Use of system's thinking to making change in complex systems, covering the variables that impact success of change and how to apply quality improvement concepts to make system level improvements.Resource updated 08/17/2023
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Link-up Rx
Link-Up Rx is a data to care (D2C) program that aims to increase retention in care and viral suppression among people with HIV by using prescription refill information to decrease the length of time between refills and reduce antiretroviral therapy (ART) interruption.Resource updated 09/14/2023
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Maricopa County: Expanding Jail Services & Improving Health for Incarcerated People with HIV
The Maricopa County Jail Project was implemented by five jails and uses a nurse practitioner to manage service access and case management across the jail system.Resource updated 10/13/2023
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TransActivate
Bienestar developed TransActivate to improve timely engagement and retention in HIV care among Latina transgender women. Linkage coordinators/peer navigators use a strengths-based approach to help clients reach their goals of entering and staying in medical care to ultimately reach viral suppression.Resource from the RWHAP Best Practices Compilation updated on 02/12/2024
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Making Lean Personal
A presentation on Making Lean Personal and banishing waste in your organization.Resource updated 08/17/2023
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Healthy Divas: E2i
Healthy Divas focuses on empowering transgender women with HIV to achieve their personal health goals. Three sites implemented the intervention as part of the E2i initiative funded through the RWHAP Part F SPNS program from 2017 through 2021. Both engagement in HIV care and having an antiretroviral therapy prescription improved significantly for clients 12 months after enrollment in Healthy Divas.Resource from the RWHAP Best Practices Compilation updated on 04/18/2024
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Collaborative Care Management: E2i
Collaborative Care Management (CoCM) integrates mental health and primary care, with a care team of a primary care provider, behavioral health care manager, and psychiatric consultant. Together they provide comprehensive and coordinated care to people with HIV who have co-occurring depression or other psychiatric disorders. Four sites implemented CoCM as part of E2i, an initiative funded by the RWHAP Part F SPNS program from 2017–2021. CoCM led to statistically significant increases in antiretroviral therapy (ART) prescription and viral suppression.Resource from the RWHAP Best Practices Compilation updated on 01/03/2024
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Root Cause Analysis for Quality Improvement
Presentation on Root Cause Analysis for Quality Improvement.Resource updated 08/17/2023
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Patient-Centered HIV Care Model
The Patient-Centered HIV Care Model (PCHCM) integrates the services of community-based HIV specialized pharmacists and HIV medical providers to deliver patient-centered care for people with HIV. PCHCM expands upon the medication therapy management model by including information sharing between partnered pharmacy and clinic teams; collaborative medication-related action planning between pharmacists, medical providers, and patients; and quarterly follow-up pharmacy visits. Patients participating in the intervention had improved retention in care and viral suppression rates.Resource from the RWHAP Best Practices Compilation updated on 11/26/2023
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Quality Improvement & Implementation Science
Presentation on Quality Improvement and Implementation Science.Resource updated 08/17/2023
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The New York HIV and Aging Service Directive: A New Model Developed by Aging People with HIV
In response to data showing suboptimal outcomes for aging people with HIV, the HIV Health and Human Services Planning Council Consumers Committee developed a new service directive aimed at addressing the unique and intersectional needs of aging people with HIV.Resource (Conference Presentation) updated 09/14/2023
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HIV/Aging Institute 101: Understanding the Medical Conditions and Psychosocial Needs of Older Adults with HIV Who Are Aging in the Ryan White HIV/AIDS Program
Review of medical conditions and psychosocial needs facing aging clients who are living with HIV and HRSA initiatives.
Resource (Conference Presentation) updated 09/14/2023
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HIV/Aging Institute 201: Integrating Geriatric Services into the RWHAP Clinic
The role of the geriatrician and various staff roles in conducting screenings/assessments and integration of aging services in a clinic.
Resource (Conference Presentation) updated 09/14/2023
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HIV/Aging Institute 301: Accessing Community Resources for People Aging with HIV
Review of community aging resources and partnerships.
Resource (Conference Presentation) updated 09/14/2023
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Advanced QI Tools to Improve Your Clinical Quality Management Program: Learn from Lean and Statistics
Discussion of five advanced quality improvement (QI) tools (SIPOC Diagram, Value-Stream Mapping, A3 Sheets, Failure Mode and Effects Analysis, and Spaghetti Diagram) and their use in improving viral suppression rates.
Resource (Conference Presentation) updated 09/14/2023
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Living Longer, Living Better: Improving Mental Fitness for People over 50 with HIV at Ryan White Clinic
Model developed by an agency to identify and address neuropsychological challenges of older clients living with HIV.
Resource (Conference Presentation) updated 09/14/2023
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Basics of Medicare Eligibility/Enrollment for RWHAP Clients: Training/Partnerships
Overview of Medicare eligibility and enrollment for people with HIV and support and training options available to agencies and people with HIV, including persons aging with HIV.
Resource (Conference Presentation) updated 09/14/2023
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Improving Reengagement in Care Using a Community Health Worker Model: Evidence from New Orleans
Lessons learned from an EMA-wide effort to embed community health workers in RWHAP Part A agencies to improve retention in care.
Resource (Conference Presentation) updated 09/14/2023