Driving to Improvement: Using the Driver Diagram for Quality Improvement
Resource updated 08/17/2023
Resource updated 08/17/2023
Resource from the RWHAP Best Practices Compilation updated on 01/03/2024
This HIV clinic evaluated effectiveness of telemedicine for selected patients during the first year of the COVID-19 pandemic, and found overall viral suppression and retention in care rates were not adversely impacted by switch to telemedicine. They also noted similar rates of telemedicine utilization across demographic criteria.
Resource (Conference Presentation) updated 09/14/2023
The Virginia Ryan White Part B (RWB) Peer Review Team works in collaboration with 24 subcontractors receiving RWB funding to evaluate qualitative and quantitative service data. Peer Reviewers are experts and provide services for RWHAP in the Commonwealth of Virginia.
Resource (Conference Presentation) updated 09/14/2023
The rationale, methodology, and implementation of New York State's Checklist for Evaluating HIV Telehealth Care as used by HIV providers to assess the quality of their telehealth services.
Resource (Conference Presentation) updated 09/14/2023
The results of training of peer educators to interview expert HIV providers in order to enhance student HIV knowledge and HIV testing in student health centers (and increased Vodcast viewing). Interview skills building was done by student health centers in collaboration with community partners including the Northeast/Caribbean AETC.
Resource (Conference Presentation) updated 09/14/2023
BPHC and HIV service agencies in the Boston EMA quickly adapted during the pandemic by shifting to telehealth, streamlining and enhancing processes, and expanding services to accommodate changing client needs. These changes have led to valuable lessons learned to reduce barriers to care, sustain adaptability and modernize service delivery.
Resource (Conference Presentation) updated 09/14/2023
This presentation will share innovative strategies in the creation of a reflective Consumer Advisory Board, HIT HIV. The presentation will showcase quality improvement projects the HIT HIV CAB completed while leveraging technology, social media, consumer feedback, and CQM principles ensuring a community-driven and equitable process toward ending the HIV epidemic.
Resource (Conference Presentation) updated 09/14/2023
In collaboration with Tennessee Department of Corrections, we developed and implemented a stepwise HIV telemedicine program to optimize viral suppression in the state prisons during 2010-2018. Clinic attendance increased from 50 percent to 90 percent during full implementation. Viral suppression increased from 30 percent in 2010 to 90 percent in 2018.
Resource (Conference Presentation) updated 09/14/2023
Role of peer health navigators in an evidence-informed strategy to improve HIV care and treatment for cisgender and transgender Black women living with HIV in the Greater New Orleans region.
Resource (Conference Presentation) updated 09/14/2023
Work of Health Care Navigators (HCN) in connecting with community partners in order to deliver housing resources for young black men who have sex with men during COVID-19.
Resource (Conference Presentation) updated 09/14/2023
Review of a 12-month clinical telePrEP program for rural South Carolina residents, which evaluated the feasibility and acceptability of PrEP delivered through a telehealth model.
Resource (Conference Presentation) updated 09/14/2023
Virginia quality improvement program that identifies access to medication barriers and provides emergency medication supplies to people with HIV if no timely access is secured.
Resource (Conference Presentation) updated 09/14/2023
Community Health Awareness Group worked remotely for nearly a year due to COVID-19 and observed staff anxiety as it transitioned to in-person work. A quality project was undertaken using CQI methods to identify and reduce staff burnout. The project proved that the practice of self-care techniques decreased staff stress.
Resource (Conference Presentation) updated 09/14/2023
The Baltimore City Health Department Ryan White Program utilizes a variety of methods to engage stakeholders including program monitoring, technical assistance, and learning opportunities among staff, sub-recipients, and consumers across the Baltimore EMA. The program also leads a cross-network QI team to implement interventions, strengthening its QI efforts.
Resource (Conference Presentation) updated 09/14/2023
Oral health of RWHAP participants remains a critical area of unassessed unmet need. Normative data needs and SWOT analyses indicated need for process improvement strategies involving providers for better data quality. Voluntary oral health data reporting is a key barrier to understanding/tracking the oral health status of RWHAP participants.
Resource (Conference Presentation) updated 09/14/2023
A NJ clinic has implemented multi-site STI screening for the clinic population and for higher risk groups. Gains made in implementation through prior quality initiatives were not sustained. The clinic worked collaboratively with a quality coach to identify how and why rectal swabs are overlooked, particularly when indicated.
Resource (Conference Presentation) updated 09/14/2023
Vaccine task force work to identify barriers and track COVID-19 vaccine completion rates in HIV clinics, leading to a high rate of COVID-19 vaccination uptake.
Resource (Conference Presentation) updated 09/14/2023
Overview of HRSA HAB work to develop three electronic clinical quality measures (eCQMs) focused on HIV care.
Resource (Conference Presentation) updated 09/14/2023
RWHAP recipients review their telehealth innovations developed during COVID-19 while HRSA reviews a new program identify and maximize the use of telehealth strategies in the RWHAP and other telehealth initiatives across HRSA.
Resource (Conference Presentation) updated 09/14/2023