Compendium of Best Practices in Provision of Rapid Start Services for People with HIV

Overview of Rapid Start service delivery structures and practices: key steps involved in the Rapid Start visit workflow followed by staff roles and structures typically included in Rapid Start service delivery models. Pages 14-28.

Best practices for providers to consider when preparing to provide and sustain Rapid Start services, including ways to approach the planning process, building buy-in from organizational leadership, staff champions, staff competency, external partnerships, and cost considerations for Rapid Start implementation and sustainment. Pages 29-40. 

Providers reported that certain aspects of their clinic’s organizational culture have facilitated the successful implementation of Rapid Start, including staff knowledge and beliefs, flexibility and fluid staff coordination, and open communication to foster a client-centered environment. Pages 41-44

Best practices at the jurisdiction-level that promote the adoption of Rapid Start services throughout provider networks (e.g., funding for direct services, training, and infrastructure development). Pages 49-53

Data collection methods and continuous quality improvement (CQI) best practices used by providers to routinely monitor the successes of their Rapid Start services and to improve. Pages 54-57

Staff and client insights into client-centered practices and prioritized care delivery systems that promote client comfort and ease of access to Rapid Start. Pages 58-61