Actuating Care in Iowa, Dallas, Texas, and Paterson, N.J., Using Multilingual, Audio-Assisted, Evidence-Based Needs Assessments

Three case studies about success strategies needed for different regional recipients: the Iowa Department of Public Health and the Part A programs of Dallas, Texas, and Paterson, N.J. Each program will detail how it used an online evidenced-based approach to improve its response to the epidemic.

Learning Objectives

1. Determine how using multilingual, audio-assisted web and mobile evidence-based needs assessments help plan, fund, and actuate care services.
2. Recognize how a paradigm of improved data collection strengthens grant applications, provides answers to community planning bodies, illuminates counterintuitive insights important for the description of barriers and helps to positively influence health planning and policy recommendations.
3. Describe how to adopt and adapt strategies and tools to deliver web-based technology to the community and planning bodies while overcoming digital divides and perceptions of digital divides to better address unmet service needs.
4. Identify the challenges and benefits of an innovative program for mobile and web-based, audio-assisted, multilingual consumer needs assessments and client satisfaction surveys.