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Curriculum updated on 11/11/2019
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Readiness
Curriculum updated on 11/11/2019 -
Current Service Coordination Deficiencies
Curriculum updated on 11/11/2019 -
Technical Decisions
Curriculum updated on 11/11/2019 -
Enhanced Service Coordination
Curriculum updated on 11/11/2019 -
Training on Use of Integrated Data System and Service Coordination
Curriculum updated on 11/11/2019 -
Quality Monitoring
Curriculum updated on 11/11/2019 -
Learn What CQII Offers
Review of training and technical assistance available on quality improvement for the Ryan White HIV/AIDS Program.
Resource updated 08/17/2023
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Learn about QI Tools You Might Not Have Ever Used Before
How to use certain Lean tools in the context of a quality improvement project.
Resource updated 08/17/2023
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Making a Mark: Demonstrating Health Impacts among RWHAP Recipients Utilizing National Quality Center (NQC)
Results from the HIV Cross‐Part Care Continuum Collaborative (H4C) to affect measurable improvements in broad geographic regions utilizing the HIV Care Continuum.
Resource updated 09/14/2023
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Women Like Me Support Group
Young women's support group for HIV-positive pre- and post-natal mothers, with topical discussions and guest speakers and advice provided by a mental health coordinator and medical director.
Resource updated 07/27/2020
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Positive Affirmations for Youth: App Messages to Support Adherence
Personalized positive affirmations to support adherence sent to youth (13-24 years), via the Care+ app.
Resource updated 07/27/2020
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Medical Nutrition Therapy to Patients Screened for Food Insecurity
Intervention
Integration of medical nutrition therapy in routine HIV care via screening of patients for food insecurity and delivery of cooking classes and healthy groceries to those needing food assistance.
Resource updated 07/28/2020
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Rideshare Transportation Services to Improve Appointment Experiences
Uber Health transportation services provided to young clients experiencing transportation barriers in order to improve appointment experiences and health outcomes.
Resource updated 04/08/2021
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E-Pill Bottle Reminder Alarms to Improve Adherence
Pill bottle reminder alarms (e-pill) for youth patients new to the clinic and those with inconsistent medication routines, with the provision of clinic instructions on use of the e-pill devices and added support via an adherence video teach-back tool.
Resource updated 07/29/2020
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Collaborative Medical Case Management Team to Address Barriers to Adherence
Collaborative medical case management team called Tri-Pod (registered nurse, a social worker, non-medical case manager) utilizes a psychosocial assessment to identify barriers to adherence (e.g., lack of support/other priorities), facilitating collaboration among the medical case management team and allowing the MCM to provide patient-centered care, promote health and wellness, and assist in removing barriers to accessing health care.
Resource updated 03/23/2021
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No-Show Phone Script to Improve Appointment Keeping
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
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Peer Navigation Services Offered at Initial Intake
Peer navigation services offered to new patients at initial intake.
Resource updated 01/07/2021
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Red Carpet: Expedited Intake for Newly Diagnosed
An expedited intake process for newly diagnosed patients (MSM of color), featuring a provider role in making scheduling decisions, maximizing services provided in single visits, and flexibility in first visit encounters.
Resource updated 07/27/2020
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Patient Option to Text Message with Patient Navigators
In response to data that navigating the healthcare system was a key barrier to achieving viral suppression, patient text messaging to patient navigators enabled within the existing system of mobile device appointment reminders and check-ins.
Resource updated 07/28/2020