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Common Questions and Suggested Responses for Engaging Clients in Health Coverage
A guide to provide RWHAP staff with sample language to use when addressing client concerns.
Resource updated 09/19/2023
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Work Plan Template for ADAP Emergency Relief Funds
Suggested format for ADAP work plans.
Resource updated 09/19/2023
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Pharmacy Benefits Manager Toolkit
Planning and implementation steps when using a Pharmacy Benefit Manager (PBM) to administer an AIDS Drug Assistance Program (ADAP).
Resource updated 09/19/2023
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Guía de referencia rápida en lenguaje sencillo para inscripción en seguro de salud
Use esta guía de referencia rápida para explicar términos y frases confusas y aumentar la comprensión del cliente sobre los términos técnicos comunes usados durante el proceso de inscripción.
Resource updated 09/19/2023
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Preguntas comunes y respuestas sugeridas para involucrar a los clientes en la cobertura de salud
Esta guía puede ayudar a los proveedores RWHAP a hablar con sus clientes sobre la nueva cobertura de salud. La guía provee ejemplos de cómo responder a las preocupaciones de los clientes sobre el acceso y posibles cambios de proveedor o cobertura. También, incluye ejemplos de respuestas que reconocen y responden a las inquietudes de los clientes que no confían en el sistema de salud, o que pueden estar preocupados por el impacto de la inscripción en el estatus migratorio de sus familiares. This guide can help RWHAP providers start talking with their clients about new health coverage.
Resource updated 09/19/2023
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HRSA HAB Ryan White Grants Administration
Resources for RWHAP recipients on administering their grants, including reverse site visit materials.Resource updated 02/22/2024
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HRSA HAB Notice of Funding Opportunity (NOFO) Announcements
Pre-application webinars for Notice of Funding Opportunity (NOFO) announcements from HRSA's HIV/AIDS Bureau for the Ryan White HIV/AIDS Program (RWHAP).
Resource updated 03/07/2024
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Parts A-D Treatment of Costs Under the 10% Administrative Limit
Trainings for Ryan White HIV/AIDS Program (RWHAP) recipients, subrecipients, and consultants regarding changes in the treatment of costs under the 10 percent administrative cap.
Resource updated 09/19/2023
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Plain Language Glossary of Health Care Enrollment Terms
Quick reference glossary with plain language explanations of health care enrollment terms and phrases for HIV providers.
Resource updated 09/19/2023
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How to Assess Your Work Flow to Routinely Screen Clients for Eligibility and Plan Renewals
Ways to structure your work flow to connect activities related to engagement and enrollment in health coverage.
Resource updated 10/05/2023
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Resources for Enrollment Assisters
Resources for enrollment assisters that are new to helping people with HIV enroll in health coverage.
Resource updated 09/26/2023
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How Assisters Can Help People Living with HIV Get Affordable Coverage
Insights for Enrollment Assisters, Navigators and Certified Application Counselors to help people with HIV find health plans that cover their needs.
Resource updated 09/19/2023
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Making the Most of Your Coverage (Guide for People with HIV)
Guide to help newly enrolled clients get started using their health insurance benefits.
Resource updated 10/19/2023
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Get Covered for a Healthy Life (Q&A for People with HIV)
Answers about enrolling in health coverage, for clients how have yet to enroll.
Resource updated 10/19/2023
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FAQ: Premium Tax Credits (PTCs) and Cost-Sharing Reductions (CSRs)
How financial subsidies (tax credits and cost-sharing reductions) can help clients pay premiums and lower the amount they have to pay out-of-pocket for deductibles, coinsurance, and co-payments.Resource updated 04/18/2024
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Every Reasonable Effort Marketplace Participation for Uninsured Ryan White Clients
Tool and policy for RWHAP programs to document that they made “every reasonable effort” to enroll potentially eligible uninsured clients in health insurance coverage.
Resource updated 09/19/2023
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"Covered" Video Series - Promotional Toolkit
Toolkit of materials to help promote Get Covered.
Resource updated 09/19/2023
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Taxes and Health Coverage (Resource for People with HIV)
Tool to help people with HIV to understand the relationship between health coverage and taxes.Resource updated 01/22/2024
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Stay Covered All Year Long (Resource for People with HIV)
This consumer resource helps clients understand what they need to do to keep their health coverage throughout the year.
Resource updated 10/19/2023