Intercultural Communication and its Effect on Quality Management
A deep look at intercultural communication and how it may be a barrier to care.
Resource updated 08/17/2023
A deep look at intercultural communication and how it may be a barrier to care.
Resource updated 08/17/2023
Curated overview of health literacy resources, organizational assessments, client assessments, and toolkits.
Resource updated 02/27/2024
Resource updated 08/23/2023
Uber Health transportation services provided to young clients experiencing transportation barriers in order to improve appointment experiences and health outcomes.
Resource updated 04/08/2021
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
Health literacy posters and brochures for providers and consumers.
Resource updated 11/08/2023
Health literacy training initiative to help health professionals incorporate health literacy approaches into their services.
Resource updated 03/04/2024
In-person health literacy training for communities.
Resource updated 11/08/2023