Patient Satisfaction Survey for HIV Ambulatory Care
HIV-specific, validated tool to assess patient satisfaction with HIV primary care.
Resource updated 09/19/2023
HIV-specific, validated tool to assess patient satisfaction with HIV primary care.
Resource updated 09/19/2023
Guide on ways an organization can involve consumers in quality improvment.
Resource updated 09/19/2023
Guide to help HIV providers to lead a learning collaborative designed to improve the quality of HIV care.
Resource updated 09/19/2023
Resource from the RWHAP Best Practices Compilation updated on 03/18/2024
Resource from the RWHAP Best Practices Compilation updated on 03/19/2024
Resource from the RWHAP Best Practices Compilation updated on 03/18/2024
Actions agencies can undertake to expand or establish contracts with Medicaid or Marketplace Insurance Plans.
Resource updated 03/05/2024
Tool for assessing your organization’s strengths and gaps in areas that (1) are important to insurers and (2) support maximizing revenue from contracting activities.
Resource updated 10/05/2023
Review of contracting opportunities (e.g., marketing when negotiating contracts) for Ryan White funded agencies that provide medical care and other services.
Resource updated 02/04/2022
Review of how agencies can market their services to health insurers. Covers the basics of marketing, how to develop a marketing plan, getting a first meeting with insurers, and how to make a compelling pitch.
Resource updated 03/05/2024
Tool for conducting a cost analysis (determining the unit/average cost of a service) for purposes of billing and securing reimbursement for services provided.
Resource updated 03/05/2024
Tips for negotiating contracts with insurers.
Resource updated 02/04/2022
Steps agencies can take to bill for services that enhance their financial sustainability.
Resource updated 10/05/2023
Provider training on the delivery of HIV health care services for black men who have sex with men to enhance engagement/retention in care.
Resource updated 03/13/2024
Step-by-step process for measuring clinical performance with the goal of improving quality of care:
Resource updated 09/19/2023
Resource from the RWHAP Best Practices Compilation updated on 06/11/2024
Resource from the RWHAP Best Practices Compilation updated on 06/11/2024