Intercultural Communication and its Effect on Quality Management
A deep look at intercultural communication and how it may be a barrier to care.
Resource updated 08/17/2023
A deep look at intercultural communication and how it may be a barrier to care.
Resource updated 08/17/2023
Review of the National HIV/AIDS Strategy (NHAS) and the role of clinical quality management (CQM) in its implementation.
Resource updated 08/17/2023
Consumer-focused webinar on the basics of data and its importance in quality improvement.
Resource updated 08/17/2023
Overview of HIV stigma in the U.S. and ways to address stigma and discrimination.
Resource updated 08/17/2023
Exploration of the use of social media as a tool for quality improvement, to help patients remain in care, and connect with consumers.
Resource updated 08/17/2023
Resources for use in the TQL Program including the Facilitators Guide, slide sets and the handouts used in the training.
Resource updated 10/11/2019
Comparison of the methodologies for Lean and the Model for Improvement.
Resource updated 08/17/2023
Explanation of the purpose of the HIVQUAL Model and key tasks for completing each of its Program and Project Cycles.
Resource updated 09/19/2023
View and download slides from sessions in this 2018 National Ryan White Conference track — Clinical Quality Management and Quality Improvement.
Resource updated 04/17/2024
Lesson examining some of the tools available in Lean, a method of quality improvement that wants to maximize customer value and minimize waste.
Resource updated 08/17/2023
Review of the co-equal role of consumers in their health care, for provider staff.
Resource updated 08/17/2023
Curated overview of health literacy resources, organizational assessments, client assessments, and toolkits.
Resource updated 02/27/2024
Exploration of the role of teams in a clinical quality management program.
Resource updated 08/17/2023
How to use the HIV Care Continuum as a quality improvement tool.
Resource updated 08/17/2023
Foundational presentations on the basics of clinical quality improvement.
Resource updated 06/28/2024
Explanation of how to use ADR Web System tools to check ADR data quality.
Resource updated 03/07/2024
Resource updated 03/20/2024
Discussion of the role that people with HIV can play in quality improvement in HIV care programs and advancing nationwide goals to Ending the HIV Epidemic Initiative.
Resource updated 08/17/2023
Blog updated 09/25/2023