No-Show Phone Script to Improve Appointment Keeping
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
A designated medication planner nurse worked with patients to improve adherence/compliance to antiretroviral therapy, utilizing a medication planner provided to patients on a weekly basis.
Resource updated 04/14/2021
Event updated 01/18/2024
National Gay Men's HIV/AIDS Awareness Day brings attention to the heavy impact of HIV/AIDS on gay and bisexual men, particularly African American men.
Event updated 01/18/2024
Event updated 01/18/2024
Resource updated 08/28/2023
Series of webinars for Ryan White HIV/AIDS Program (RWHAP) agencies, by HRSA's HIV/AIDS Bureau.
Resource updated 03/07/2024
Webinars and other special events by HRSA's HIV/AIDS Bureau.
Resource updated 01/09/2024
Resource updated 03/15/2023
Blog updated 08/12/2022
UCLA Family AIDS Network, a Ryan White Part D recipient, will present its new Women and HIV bilingual education video series covering the topics of mental health and pregnancy. The videos are an educational tool and innovative way organizations can encourage authentic, genuine, and holistic conversations between consumers and providers.
Resource (Conference Presentation) updated 09/14/2023
A case study of one Part B subrecipient improved linkage and retention rates through the innovative use of medical transportation, housing services, and food bank and home-delivered meals. The presentation will share lessons learned and propose strategies to replicate these services elsewhere.
Resource (Conference Presentation) updated 09/14/2023
Participants will learn about the presenters’ experience with implementing insurance benefit management services, including enrolling clients across Florida into insurance programs using a broker/assister hybrid model in collaboration with local Ryan White programs, developing an insurance benefits management technology infrastructure, and implementing medical copayment cards for Part A clients in Broward County.
Resource (Conference Presentation) updated 09/14/2023
Join this session to learn about updates on federal and state policies, including those related to private health insurance, Medicare and Medicaid, and their impact on RWHAP recipients, subrecipients, and clients. Presenters will explain the implications of policy updates and discuss implementation strategies for administrators of state and local health departments.
Resource (Conference Presentation) updated 09/14/2023
Resource (Conference Presentation) updated 09/14/2023
Resource (Conference Presentation) updated 09/14/2023
Resource (Conference Presentation) updated 09/14/2023
Resource (Conference Presentation) updated 09/14/2023
Resource (Conference Presentation) updated 09/14/2023
Resource (Conference Presentation) updated 09/14/2023