Finding Bright Spots: A Positive Deviance Approach to Improvement
Resource updated 12/07/2023
Resource updated 12/07/2023
Resource updated 08/17/2023
Uber Health transportation services provided to young clients experiencing transportation barriers in order to improve appointment experiences and health outcomes.
Resource updated 04/08/2021
Overview of HIV stigma in the U.S. and ways to address stigma and discrimination.
Resource updated 08/17/2023
Collaborative medical case management team called Tri-Pod (registered nurse, a social worker, non-medical case manager) utilizes a psychosocial assessment to identify barriers to adherence (e.g., lack of support/other priorities), facilitating collaboration among the medical case management team and allowing the MCM to provide patient-centered care, promote health and wellness, and assist in removing barriers to accessing health care.
Resource updated 03/23/2021
Guide for facilitators to introduce interactive learning experiences during quality improvement trainings.
Resource updated 03/12/2024
Review of the National HIV/AIDS Strategy (NHAS) and the role of clinical quality management (CQM) in its implementation.
Resource updated 08/17/2023
HIV-specific, validated tool to assess patient satisfaction with HIV primary care.
Resource updated 09/19/2023
Step-by-step process for measuring clinical performance with the goal of improving quality of care:
Resource updated 09/19/2023
Two-part tutorial explaining the concept of variation (fluctuations in data) and its application.
Resource updated 02/05/2024
Resource updated 09/19/2023
U be U clinic-based campaign to motivate and support patients in achieving viral suppression.
Resource updated 07/27/2020
Resource updated 09/19/2023
Resource updated 08/17/2023
In response to data that navigating the healthcare system was a key barrier to achieving viral suppression, patient text messaging to patient navigators enabled within the existing system of mobile device appointment reminders and check-ins.
Resource updated 07/28/2020
An expedited intake process for newly diagnosed patients (MSM of color), featuring a provider role in making scheduling decisions, maximizing services provided in single visits, and flexibility in first visit encounters.
Resource updated 07/27/2020
Resource updated 03/13/2023