Navigator Case Management
Resource updated 09/14/2023
Resource updated 09/14/2023
Resource updated 11/20/2023
Data systems are often black holes, where agencies enter data but are not able to efficiently access useful and actionable data back to take actions to improve services. Learn how the Connecticut Department of Health is using disruptive innovation and participatory design to provide useful tools and data to the front lines.
Resource (Conference Presentation) updated 09/14/2023
Resource updated 02/05/2024
The New York City Department of Health and Mental Hygiene designed an HIV self-management protocol for the Ryan White Part A care coordination program. Through the protocol, staff and patients systematically identify and address patient strengths and challenges, focusing activities on building patients' capacity to manage their care.
Resource (Conference Presentation) updated 09/14/2023
Sound monitoring practices require collaboration across an organization to implement strong financial and program management systems. The Texas Ryan White Part B program and fiscal monitoring units have developed robust processes and tools to share with other Ryan White recipients.
Resource (Conference Presentation) updated 09/14/2023
The New York City Health Department has scaled up The Undetectables Viral Load Suppression Program, in collaboration with the program developer (Housing Works) and other stakeholders, by integrating the program into existing HIV medical case management service delivery.
Resource (Conference Presentation) updated 09/14/2023
Prism Health North Texas will share the challenges and successes of adapting Ryan White case management tools and strategies to a pre-exposure prophylaxis (PrEP) program for behavioral intervention. Panelists will detail how they took lessons learned from case management to HIV prevention to become status neutral.
Resource (Conference Presentation) updated 09/14/2023
This session will discuss the impact of innovative automation on fiscal management, client consents, data sharing, and Ryan White eligibility determination across the subrecipients of the EMA, saving time, effort, and costs leading to improved service delivery, outcomes, and program workflow.
Resource (Conference Presentation) updated 09/14/2023
Ryan White Part B fiscal monitors in Texas developed processes and tools to identify, track, and report program income generated through the 340B program and other sources of revenue. Tools include a spending plan template and an allocation worksheet, which will be shared with other RWHAP recipients in this workshop.
Resource (Conference Presentation) updated 09/14/2023
This session, presented by RWHAP Data Support, provides an in-depth look at Eligible Services Reporting and how it affects upcoming Ryan White Services Report (RSR) submissions, including identifying how recipients should alter their RSR reporting to meet the new requirements and instructions for doing so in the RSR web system.
Resource (Conference Presentation) updated 09/14/2023
This is an overview of complexities and challenges of implementing a Caps on Charges (COC) Program by a Ryan White clinic. Areas discussed include resource and personnel needs, patient eligibility and enrollment, revenue cycle work processes, challenges and barriers encountered, and goals to increase the number of patients engaged in the COC Program.
Resource (Conference Presentation) updated 09/14/2023
This session will highlight the Data to Care program coordinated by the Tennessee Department of Health. Participants will learn how data is used to identify people with HIV who are considered ‘out of care’ and how to successfully re-engage patients into HIV medical care and supportive services.
Resource (Conference Presentation) updated 09/14/2023
Financial tracking, allocation, and forecasting models will be demonstrated to assist in developing a master operating budget that allows for multiple funding streams. Assignment of expenditures into HRSA-defined service categories and allocation of expenses between awarded funds and program income resources will be discussed.
Resource (Conference Presentation) updated 09/14/2023
Requirements of the Uniform Guidance and HRSA’s Fiscal Monitoring Standards can seem overwhelming. Learn how the Atlanta Part A Program and the Finance Department’s Grants Administration Division worked together to meet the challenges of fiscal compliance.
Resource (Conference Presentation) updated 09/14/2023
This session will describe the development and implementation of a web-based electronic and administrative tracking system developed for use by clinic case managers. This electronic tracking tool allows case managers to easily view patient data with the overall goal of improving retention in care and adherence to medication.
Resource (Conference Presentation) updated 09/14/2023
Caracole, an AIDS Service Organization, uses three interconnected approaches to improve retention in HIV care: housing first, harm reduction, and motivational interviewing. Clients in permanent supportive housing had high rates of viral suppression, exceeding Caracole's goal of 75%.
Resource from the RWHAP Best Practices Compilation updated on 05/13/2024
Resource from the RWHAP Best Practices Compilation updated on 04/15/2024
Resource from the RWHAP Best Practices Compilation updated on 11/01/2023
Resource from the RWHAP Best Practices Compilation updated on 11/26/2023