Reducing Patient Appointment No-Show Rate Using Text Messaging Systems in a Single Provider Ambulatory Care Clinic
Resource (Conference Presentation) updated 09/14/2023
Resource (Conference Presentation) updated 09/14/2023
Data systems are often black holes, where agencies enter data but are not able to efficiently access useful and actionable data back to take actions to improve services. Learn how the Connecticut Department of Health is using disruptive innovation and participatory design to provide useful tools and data to the front lines.
Resource (Conference Presentation) updated 09/14/2023
This presentation will review the many roles a clinical pharmacist can play in improving patient care, such as providing medication education, conducting adherence counseling sessions, facilitating transitions in care, providing comprehensive medication chart reviews, and aiding with the formation of complex treatment regimens. Pharmacists' involvement in pre-exposure prophylaxis will also be reviewed.
Resource (Conference Presentation) updated 09/14/2023
This session will examine the components of a successful HIV treatment and care model targeting foreign-born and other vulnerable patient populations. Key elements of the model will be reviewed, including the role of the multidisciplinary, multicultural team, and program infrastructure supporting a regular review of patient data and clinical quality measures.
Resource (Conference Presentation) updated 09/14/2023
Resource updated 02/05/2024
Community Health Workers (CHWs) were added to the care team to work with clients with poor treatment adherence and not viral load suppression (VLS). Clients benefited from CHW services that contributed to VLS in over 50% of the clients assigned to them. CHWs are vital in ending the epidemic in challenging client populations
Resource (Conference Presentation) updated 09/14/2023
The New York City Health Department has scaled up The Undetectables Viral Load Suppression Program, in collaboration with the program developer (Housing Works) and other stakeholders, by integrating the program into existing HIV medical case management service delivery.
Resource (Conference Presentation) updated 09/14/2023
Health Educators play an important role in managing the health of people with HIV by increasing the health literacy of patients and improving adherence to medications. In a Ryan White clinic, Health Educator-driven interventions may be essential to assuring better patient outcomes by improving viral suppression and managing comorbidities.
Resource (Conference Presentation) updated 09/14/2023
Pharmacists are a great way to decrease medication errors, expand the providers of HIV care services, and ensure continuity of care among people with HIV within a Ryan White clinic nested in an academic hospital.
Resource (Conference Presentation) updated 09/14/2023
This session, presented by RWHAP Data Support, provides an in-depth look at Eligible Services Reporting and how it affects upcoming Ryan White Services Report (RSR) submissions, including identifying how recipients should alter their RSR reporting to meet the new requirements and instructions for doing so in the RSR web system.
Resource (Conference Presentation) updated 09/14/2023
This session will highlight the Data to Care program coordinated by the Tennessee Department of Health. Participants will learn how data is used to identify people with HIV who are considered ‘out of care’ and how to successfully re-engage patients into HIV medical care and supportive services.
Resource (Conference Presentation) updated 09/14/2023
Caracole, an AIDS Service Organization, uses three interconnected approaches to improve retention in HIV care: housing first, harm reduction, and motivational interviewing. Clients in permanent supportive housing had high rates of viral suppression, exceeding Caracole's goal of 75%.
Resource from the RWHAP Best Practices Compilation updated on 05/13/2024
Resource from the RWHAP Best Practices Compilation updated on 04/15/2024
Data visualization tool for use by RWHAP agencies to make use of data in decision-making in order to improve outcomes along the HIV care continuum.
Explanation of COMPASS Dashboard data elements and how to filter information in order to focus on desired topics.
COMPASS Dashboard screen displaying RWHAP client outcome data for viral suppression and retention in care (national, state, or metropolitan area data).
COMPASS Dashboard screen displaying characteristics and demographics of the clients served by RWHAP.
COMPASS Dashboard screen displaying standardized performance tools to support RWHAP jurisdictional comparisons and evaluation.
COMPASS Dashboard screen displaying outcomes and client characteristics by age groups of RWHAP clients.
COMPASS Dashboard screen displaying viral suppression or retention in care by race/ethnicity of RWHAP clients.