Common Questions and Suggested Responses for Engaging Clients in Health Coverage
A guide to provide RWHAP staff with sample language to use when addressing client concerns.
Resource updated 09/19/2023
A guide to provide RWHAP staff with sample language to use when addressing client concerns.
Resource updated 09/19/2023
Use esta guía de referencia rápida para explicar términos y frases confusas y aumentar la comprensión del cliente sobre los términos técnicos comunes usados durante el proceso de inscripción.
Resource updated 09/19/2023
Esta guía puede ayudar a los proveedores RWHAP a hablar con sus clientes sobre la nueva cobertura de salud. La guía provee ejemplos de cómo responder a las preocupaciones de los clientes sobre el acceso y posibles cambios de proveedor o cobertura. También, incluye ejemplos de respuestas que reconocen y responden a las inquietudes de los clientes que no confían en el sistema de salud, o que pueden estar preocupados por el impacto de la inscripción en el estatus migratorio de sus familiares. This guide can help RWHAP providers start talking with their clients about new health coverage.
Resource updated 09/19/2023
Resource updated 04/18/2024
Tool and policy for RWHAP programs to document that they made “every reasonable effort” to enroll potentially eligible uninsured clients in health insurance coverage.
Resource updated 09/19/2023
Results of a needs assessment to help define training and technical assistance services for RWHAP in linking eligible clients to Affordable Care Act health coverage options.
Resource updated 09/14/2023
Resource from the RWHAP Best Practices Compilation updated on 03/18/2024
Resource updated 04/09/2024
Resource updated 04/22/2024
Resource updated 05/24/2024
Resource from the RWHAP Best Practices Compilation updated on 05/20/2024
Review of the costs and correlates of turnover among peer/outreach workers employed under Ryan White SPNS projects.
Resource updated 09/14/2023
Quick reference glossary with plain language explanations of health care enrollment terms and phrases for HIV providers.
Resource updated 09/19/2023
Resource updated 02/22/2024
Pre-application webinars for Notice of Funding Opportunity (NOFO) announcements from HRSA's HIV/AIDS Bureau for the Ryan White HIV/AIDS Program (RWHAP).
Resource updated 03/07/2024
Trainings for Ryan White HIV/AIDS Program (RWHAP) recipients, subrecipients, and consultants regarding changes in the treatment of costs under the 10 percent administrative cap.
Resource updated 09/19/2023
Are you working with immigrants living with HIV who need health coverage?
Resource updated 05/29/2024
Resource updated 01/22/2024
This consumer resource helps clients understand what they need to do to keep their health coverage throughout the year.
Resource updated 10/19/2023
Resource updated 06/06/2024