Root Cause Analysis for Quality Improvement
Resource updated 08/17/2023
Resource updated 08/17/2023
Resource updated 08/17/2023
Resource from the RWHAP Best Practices Compilation updated on 01/03/2024
Blog updated 11/15/2022
Resource updated 08/17/2023
Resource from the RWHAP Best Practices Compilation updated on 01/03/2024
Resource updated 08/17/2023
Resource from the RWHAP Best Practices Compilation updated on 02/12/2024
Resource updated 08/17/2023
Resource from the RWHAP Best Practices Compilation updated on 01/03/2024
This HIV clinic evaluated effectiveness of telemedicine for selected patients during the first year of the COVID-19 pandemic, and found overall viral suppression and retention in care rates were not adversely impacted by switch to telemedicine. They also noted similar rates of telemedicine utilization across demographic criteria.
Resource (Conference Presentation) updated 09/14/2023
RWHAP Technical Assistance Provider updated on 09/15/2023
Resource updated 08/17/2023
Resource (Conference Presentation) updated 09/14/2023
Resource (Conference Presentation) updated 09/14/2023
Discussion of five advanced quality improvement (QI) tools (SIPOC Diagram, Value-Stream Mapping, A3 Sheets, Failure Mode and Effects Analysis, and Spaghetti Diagram) and their use in improving viral suppression rates.
Resource (Conference Presentation) updated 09/14/2023
Combining of health department resources with the power of community influencers to enhance a recruitment campaign to reach priority populations.
Resource (Conference Presentation) updated 09/14/2023
Description of how the agency standardized the complicated charge capture of telemedicine visits, from scheduling to billing to payment, in a rapidly evolving environment.
Resource (Conference Presentation) updated 09/14/2023
Review of an interactive survey used to gain insight into addressing substance use disorders that most impact the HIV care continuum and opportunities for the method to be used in planning.
Resource (Conference Presentation) updated 09/14/2023
Lessons learned from an EMA-wide effort to embed community health workers in RWHAP Part A agencies to improve retention in care.
Resource (Conference Presentation) updated 09/14/2023