HIV Agency Management
Collection of webinars and tools to assist ASOs and other HIV agencies make changes in their operations.
Resource updated 05/17/2022
Collection of webinars and tools to assist ASOs and other HIV agencies make changes in their operations.
Resource updated 05/17/2022
Tool for trainers on designing trainings on quality improvement in HIV care.
Resource updated 09/19/2023
Facilitator Manual for those who participate in the TCB Program and those who strive to lead activities to improve HIV care.
Resource updated 04/12/2022
Resources for use in the TQL Program including the Facilitators Guide, slide sets and the handouts used in the training.
Resource updated 10/11/2019
Explanation of the purpose of the HIVQUAL Model and key tasks for completing each of its Program and Project Cycles.
Resource updated 09/19/2023
Manuals for models of care developed under the SPNS Building a Medical Home for Multiply Diagnosed HIV-Positive Homeless Populations Initiative.
Resource updated 09/15/2021
Blog updated 03/28/2024
Combined Model for Improvement and PDSA Cycle worksheet.
Resource updated 09/19/2023
Performance measures to help Ryan White HIV/AIDS Program agencies monitor and improve the quality of care they deliver.
Resource updated 09/19/2023
Extensive training resource to support the integration of the Community Health Worker (CHW) workforce into HIV and other primary care teams. Available in English and Spanish. Disponible en inglés y español.
Resource updated 12/04/2023
Resource updated 08/23/2023
Uber Health transportation services provided to young clients experiencing transportation barriers in order to improve appointment experiences and health outcomes.
Resource updated 04/08/2021
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
A designated medication planner nurse worked with patients to improve adherence/compliance to antiretroviral therapy, utilizing a medication planner provided to patients on a weekly basis.
Resource updated 04/14/2021
Resource updated 02/11/2021
A case study of one Part B subrecipient improved linkage and retention rates through the innovative use of medical transportation, housing services, and food bank and home-delivered meals. The presentation will share lessons learned and propose strategies to replicate these services elsewhere.
Resource (Conference Presentation) updated 09/14/2023
Table linking HRSA HAB performance indicators to clinician training resources developed by HRSA programs.
Resource updated 01/31/2024
Successes and lessons learned will be shared from three metropolitan areas on incorporating STI testing and treatment for prevention clients within an HIV medical home setting, along with how offering STI treatment impacts early identification service outcomes (e.g., HIV positivity rates, linkage to care referrals, and the rapid start of HIV treatment).
Resource (Conference Presentation) updated 09/14/2023
The Linkage to Care (LTC) Program at Denver Health/Denver Public Health is an innovative model using continuous quality improvement and community partners to close gaps in the HIV care continuum. This linkage model serves those seeking HIV prevention service as well as people with HIV seeking linkage and retention in care.
Resource (Conference Presentation) updated 09/14/2023
The Alabama Quality Management Group (AQMG) is a consortium of quality leaders representing all Alabama RWHAP Part C and D clinics, over 80% of Alabama's HIV-diagnosed population. Data for Care Alabama (D4C-AL), a CDC-funded retention-in-care project, uses risk-stratification based on missed visits. It is currently being implemented at one site but will continue to be implemented over time.
Resource (Conference Presentation) updated 09/14/2023