Most people with HIV have very low incomes. Many lack access to private or public transportation to allow them to readily get to HIV medical care and other services. Agencies funded by HRSA’s Ryan White HIV/AIDS Program (RWHAP) have developed varied methods for breaking down transportation and other access barriers, like ride services, transportation vouchers, location of clinics in high need areas/convenient to public transportation, and use of telehealth so that clients can avoid lengthy trips to visit clinics in person.

Best Practices

  • Center for Innovation and Engagement
    Collection of implementation guides on evidence-informed best practices in HIV care delivery.
  • The HIV, Housing & Employment Project
    KC Life 360’s same-day intake, informed consent, and one-on-one with an Employment Career Specialist generates awareness of services and benefits across provider networks.
  • Center for Innovation and Engagement
    A tailored service delivery model, which includes increasing access to supportive services and providing HIV care services in community settings.
  • Best Practices Compilation
    One Stop Career Center of Puerto Rico (OSCC-PR) implemented Pay it Forward to increase workforce capacity to connect Puerto Ricans with HIV to community-based HIV care and social supports following release from jail. Pay it Forward included training of OSCC-PR staff in the Transitional Care Coordination model. Eighty percent of clients who were supported by Pay it Forward in Puerto Rico were still in HIV care 12 months after release.
  • Best Practices Compilation
    Project Vogue provided community-based care coordination, HIV care, and behavioral health services to Black men who have sex with men (MSM) within New York City’s House & Ball community to address the unique cultural barriers that Black MSM experience when trying to access care. Project Vogue participants were linked to behavioral health services as well as to non-clinical supportive services, such as food and housing assistance.
  • Best Practices Compilation
    San Joaquin County Public Health Services Department partnered with the California Department of Public Health, Office of AIDS to help clients get to medical appointments via ridesharing. Representing the first partnership between a jurisdiction and a ridesharing company, this program addresses transportation barriers, promotes engagement in medical care, and leads to cost savings.


Conference Presentations

California Department of Public Health
Jessica He
2020 National Ryan White Conference on HIV Care & Treatment

Technical Assistance