No Wrong Door for High-Acuity Care
Resource from the RWHAP Best Practices Compilation updated on 11/14/2023
Resource from the RWHAP Best Practices Compilation updated on 11/14/2023
Resource from the RWHAP Best Practices Compilation updated on 05/07/2024
Resource updated 08/21/2023
Resource (Conference Presentation) updated 09/14/2023
Overview of successes and challenges of implementing a sliding fee scale and an efficient cap-on-charges process by a RWHAP clinic.
Resource (Conference Presentation) updated 09/14/2023
Description of how the agency standardized the complicated charge capture of telemedicine visits, from scheduling to billing to payment, in a rapidly evolving environment.
Resource (Conference Presentation) updated 09/14/2023
Workforce development initiative that creates opportunities for low-income New Yorkers with shared lived experiences to reenter the workforce.
Resource (Conference Presentation) updated 09/14/2023
Description of telehealth implementation through a clinic-deployed smartphone application.
Resource (Conference Presentation) updated 09/14/2023
Review of innovative financial and administrative processes adopted during the COVID-19 pandemic to ensure continuation of operations by RWHAP sub-recipients.
Resource (Conference Presentation) updated 09/14/2023
Resource updated 09/19/2023
Resource from the RWHAP Best Practices Compilation updated on 03/23/2024
Resource updated 09/19/2023
Resource (Conference Presentation) updated 09/14/2023
This HIV clinic evaluated effectiveness of telemedicine for selected patients during the first year of the COVID-19 pandemic, and found overall viral suppression and retention in care rates were not adversely impacted by switch to telemedicine. They also noted similar rates of telemedicine utilization across demographic criteria.
Resource (Conference Presentation) updated 09/14/2023
The rationale, methodology, and implementation of New York State's Checklist for Evaluating HIV Telehealth Care as used by HIV providers to assess the quality of their telehealth services.
Resource (Conference Presentation) updated 09/14/2023
BPHC and HIV service agencies in the Boston EMA quickly adapted during the pandemic by shifting to telehealth, streamlining and enhancing processes, and expanding services to accommodate changing client needs. These changes have led to valuable lessons learned to reduce barriers to care, sustain adaptability and modernize service delivery.
Resource (Conference Presentation) updated 09/14/2023
In collaboration with Tennessee Department of Corrections, we developed and implemented a stepwise HIV telemedicine program to optimize viral suppression in the state prisons during 2010-2018. Clinic attendance increased from 50 percent to 90 percent during full implementation. Viral suppression increased from 30 percent in 2010 to 90 percent in 2018.
Resource (Conference Presentation) updated 09/14/2023
Review of a 12-month clinical telePrEP program for rural South Carolina residents, which evaluated the feasibility and acceptability of PrEP delivered through a telehealth model.
Resource (Conference Presentation) updated 09/14/2023
RWHAP recipients review their telehealth innovations developed during COVID-19 while HRSA reviews a new program identify and maximize the use of telehealth strategies in the RWHAP and other telehealth initiatives across HRSA.
Resource (Conference Presentation) updated 09/14/2023
Review of how agencies can market their services to health insurers. Covers the basics of marketing, how to develop a marketing plan, getting a first meeting with insurers, and how to make a compelling pitch.
Resource updated 03/05/2024