Navigator Case Management
Resource updated 09/14/2023
Resource updated 09/14/2023
Managing the needs of people with HIV can be difficult and intensive. The importance of caring for oneself is often overlooked by program staff and can threaten their well-being. Staff who provide non-medical case management and assistance in finding employment and housing were interviewed to determine key areas of concern.
Resource (Conference Presentation) updated 09/14/2023
Prism Health North Texas will share the challenges and successes of integrating non-medical case management workflow processes into an integrated electronic health record system. The presenter will discuss workflow processes, assessments that allow non-medical case managers to gather required information and determine outcomes and identify patients appropriate for program graduation.
Resource (Conference Presentation) updated 09/14/2023
The Los Angeles County Department of Health compared change in acuity level from initial assessment to reassessment among Los Angeles County Medical Care Coordination (MCC) clients. At reassessment, 2,361 clients (50%) had a significant reduction in acuity. MCC is an effective strategy to reduce medical and psychosocial acuity in addition to improving HIV care continuum outcomes.
Resource (Conference Presentation) updated 09/14/2023
Modernizing acuity scales in provision of services to clients allows for those with the greatest need to achieve improved health outcomes in a health equity approach.
Resource (Conference Presentation) updated 09/14/2023
Resource (Conference Presentation) updated 09/14/2023
Resource (Conference Presentation) updated 09/14/2023
Resource (Conference Presentation) updated 09/14/2023
Resource (Conference Presentation) updated 09/14/2023
Rapid has developed into a core feature of the Dorothy Mann Center HIV care continuum, assuring immediate linkage to expert HIV services, immediate initiation of therapy, and rapid viral suppression. Benefits are present for youth prevention services. Rapid access models are feasible and beneficial for youth HIV care and prevention.
Resource (Conference Presentation) updated 09/14/2023
A clinic-based substance abuse screening and treatment program is described. Using the Screening, Brief Intervention, and Referral to Treatment model, this provides annual proactive screening of alcohol/drug use, with a brief provider response and a follow-up motivational interviewing brief intervention, with treatment provided by an embedded provider.
Resource (Conference Presentation) updated 09/14/2023
Session 2 of the Leadership Institute focuses on stigma and intersectionality. Participants will explore different forms and manifestations of stigma, the impact of stigma on health outcomes, and the tenets of intersectionality. There will be discussion on improving factors contributing to stigma and intersectionality that impact the HIV service delivery system. People with HIV are encouraged to attend.
Resource (Conference Presentation) updated 09/14/2023
Oklahoma has been classified by the Department of Health and Human Services as one of the seven states with a high rural HIV burden. Test-and-treat protocols are feasible within high-volume HIV clinics which serve rural and underserved communities to minimize the time to the first appointment to decrease time to viral load suppression.
Resource (Conference Presentation) updated 09/14/2023
Quality improvement is dependent on a strong system of data collection, management, and analysis. The Learners Education and Practice Portal (LEAPP) developed by the MidAtlantic AIDS Education and Training Center (AETC) at the University of Pittsburgh has an integral role in providing AETCs with quality improvement opportunities through the Six Sigma model of quality improvement.
Resource (Conference Presentation) updated 09/14/2023
The New York City Department of Health and Mental Hygiene designed an HIV self-management protocol for the Ryan White Part A care coordination program. Through the protocol, staff and patients systematically identify and address patient strengths and challenges, focusing activities on building patients' capacity to manage their care.
Resource (Conference Presentation) updated 09/14/2023
This session is facilitated by people with HIV, who bring their own lived experiences and their perspectives shaped by years of working in HIV programs. The panel of presenters will share a framework for involvement and strategies on how to actively engage people with HIV in local quality improvement efforts.
Resource (Conference Presentation) updated 09/14/2023
In the spirit of the Denver Principles, people with HIV should be involved at every level of quality improvement. Presenters from the Client Advisory Board (CAB) at Health Emergency Lifeline Programs and Corktown Health Center in Detroit will provide practical tools for strengthening consumer engagement through CAB and Quality Committee participation.
Resource (Conference Presentation) updated 09/14/2023
The New York City Health Department has scaled up The Undetectables Viral Load Suppression Program, in collaboration with the program developer (Housing Works) and other stakeholders, by integrating the program into existing HIV medical case management service delivery.
Resource (Conference Presentation) updated 09/14/2023
This workshop will introduce a practical approach for focused and inclusive conversations about evaluation and HIV program outcomes. Motivational interviewing techniques are applied in the program evaluation context, using examples from Ryan White programs. Using motivational interviewing, the evaluator leads the dance in the desired direction while incorporating stakeholder input.
Resource (Conference Presentation) updated 09/14/2023
This workshop will provide a game demonstration. The game was developed to address the common scenarios that occur which cause stress and confusion in the battle to weigh client needs against agency ethos and program requirements. The game promotes motivational interviewing skills for problem-solving with consumers and coworkers alike.
Resource (Conference Presentation) updated 09/14/2023