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Curriculum updated on 11/11/2019
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Enhanced Service Coordination
Curriculum updated on 11/11/2019 -
Training on Use of Integrated Data System and Service Coordination
Curriculum updated on 11/11/2019 -
Quality Monitoring
Curriculum updated on 11/11/2019 -
Rideshare Transportation Services to Improve Appointment Experiences
Uber Health transportation services provided to young clients experiencing transportation barriers in order to improve appointment experiences and health outcomes.
Resource updated 04/08/2021
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No-Show Phone Script to Improve Appointment Keeping
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
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Medication Planners: Tool to Support Adherence and Compliance
A designated medication planner nurse worked with patients to improve adherence/compliance to antiretroviral therapy, utilizing a medication planner provided to patients on a weekly basis.
Resource updated 04/14/2021
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CareWare 6 and the ADR
This session reviewed functionality within CAREWare 6 for the ADAP Data Report (ADR).
Resource updated 06/27/2024
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RSR: The Basics
Overview of the RSR terminology and the three components of the RSR and 2022 RSR deadlines.Resource updated 03/11/2024
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Overview of HRSA's Electronic Handbooks (EHBs) for Grant Recipients
Introduction to the Electronic Handbooks (EHBs) to RECIPIENTS of funding from the RWHAP.
Resource updated 11/01/2023
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Prepping for RSR Submission: Key Steps for High-Quality Data
Review for those new to the Ryan White Services Report (RSR) or those needing a refresher.Resource updated 03/12/2024
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Creating the RSR Client-Level Data File
Overview of different tools available to create the client-level data file, including RSR-Ready Systems and TRAX.Resource updated 02/06/2024
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RSR in Focus: How to Access the RSR Provider Report through the Electronic Handbooks (EHBs)
This In Focus is for Ryan White HIV/AIDS Program (RWHAP) funded providers who had an existing account in the RSR Web Application. This document walks providers through the steps in accessing the RSR through the Electronic Handbooks (EHBs).
Resource updated 09/14/2023
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How to Complete the RSR Recipient Report Using the GCMS
Step-by-step instructions for completing the RSR Recipient Report, including modifying contracts using the GCMS.Resource updated 11/20/2023
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Support Services Trifecta: Creative Utilization of Transportation, Housing, and Food
A case study of one Part B subrecipient improved linkage and retention rates through the innovative use of medical transportation, housing services, and food bank and home-delivered meals. The presentation will share lessons learned and propose strategies to replicate these services elsewhere.
Resource (Conference Presentation) updated 09/14/2023
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Avoiding the Data System Black Holes: Stakeholder-Driven Design to Increase Data Integration and Reduce Administrative Burden
Data systems are often black holes, where agencies enter data but are not able to efficiently access useful and actionable data back to take actions to improve services. Learn how the Connecticut Department of Health is using disruptive innovation and participatory design to provide useful tools and data to the front lines.
Resource (Conference Presentation) updated 09/14/2023
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Ryan White HIV/AIDS Program Services Report (RSR) Instruction Manual
The RSR manual features reporting requirements, definitions of required data, and instructions about how to report required data.Resource updated 02/05/2024
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Understanding Eligible Services Reporting for RWHAP Grant Recipients
This session, presented by RWHAP Data Support, provides an in-depth look at Eligible Services Reporting and how it affects upcoming Ryan White Services Report (RSR) submissions, including identifying how recipients should alter their RSR reporting to meet the new requirements and instructions for doing so in the RSR web system.
Resource (Conference Presentation) updated 09/14/2023
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Data-Driven Strategies for HIV Care Re-Engagement: A Southern Perspective From Tennessee
This session will highlight the Data to Care program coordinated by the Tennessee Department of Health. Participants will learn how data is used to identify people with HIV who are considered ‘out of care’ and how to successfully re-engage patients into HIV medical care and supportive services.
Learning Objectives
- Collect, manage, and translate data to identify ‘out of care’ patients.
- Successfully re-engage patients into HIV medical care.
- Evaluate client barriers to care for program improvement.
Resource (Conference Presentation) updated 09/14/2023
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Ridesharing to Transport Clients to Medical Visits
San Joaquin County Public Health Services Department partnered with the California Department of Public Health, Office of AIDS to help clients get to medical appointments via ridesharing. Representing the first partnership between a jurisdiction and a ridesharing company, this program addresses transportation barriers, promotes engagement in medical care, and leads to cost savings.Resource from the RWHAP Best Practices Compilation updated on 04/15/2024