Program and Service Monitoring Tools - Phoenix/Maricopa County EMA
Tools developed by a Part A program to monitor services and program administration.
Resource updated 09/19/2023
Tools developed by a Part A program to monitor services and program administration.
Resource updated 09/19/2023
Resource updated 05/01/2024
Guide for facilitators to introduce interactive learning experiences during quality improvement trainings.
Resource updated 03/12/2024
Facilitator guide to train consumers to understand performance data and empower them to partner with their health care providers. Disponible en español: Cómo asegurarse de que su atención médica relacionada al VIH sea la mejor posible.
Resource updated 03/12/2024
HIV-specific, validated tool to assess patient satisfaction with HIV primary care.
Resource updated 09/19/2023
Guide on ways an organization can involve consumers in quality improvment.
Resource updated 09/19/2023
Tools used for quality and program monitoring by a Part A program.
Resource updated 09/19/2023
Resource updated 03/12/2024
Form for clients explaining the maximum annual amount of costs they will incur for RWHAP services they receive.
Resource updated 09/19/2023
Quick reference glossary with plain language explanations of health care enrollment terms and phrases for HIV providers.
Resource updated 09/19/2023
Are you working with immigrants living with HIV who need health coverage?
Resource updated 05/29/2024
Resource updated 01/22/2024
Tool for conducting a cost analysis (determining the unit/average cost of a service) for purposes of billing and securing reimbursement for services provided.
Resource updated 03/05/2024
This consumer resource helps clients understand what they need to do to keep their health coverage throughout the year.
Resource updated 10/19/2023
Resource updated 06/06/2024
Tips for RWHAP clients on how to make the most of their health insurance.
Resource updated 10/05/2023
La serie de videos “Cubierto y con seguro” del Centro ACE TA brinda consejos para los clientes del RWHAP sobre cómo sacar el mayor provecho de su seguro médico.
Resource updated 09/19/2023
Guide to help newly enrolled clients get started using their health insurance benefits.
Resource updated 10/19/2023
Answers about enrolling in health coverage, for clients how have yet to enroll.
Resource updated 10/19/2023
Tool for assessing your organization’s strengths and gaps in areas that (1) are important to insurers and (2) support maximizing revenue from contracting activities.
Resource updated 10/05/2023