NQC Training of Consumers on Quality (TCQ) Facilitators Manual
Manual for trainers to use in conducting the TCQ Program to prepare consumers take part in quality improvement efforts in HIV care agencies.
Resource updated 09/19/2023
Manual for trainers to use in conducting the TCQ Program to prepare consumers take part in quality improvement efforts in HIV care agencies.
Resource updated 09/19/2023
Learning module series on billing for Ryan White-funded Community Based Organizations (CBOs) and AIDS Services Organization (ASOs).
Resource updated 08/28/2023
Information for Ryan White-funded CBOs and ASOs on billing, contracting, provider credentialing, and IT issues.
Resource updated 08/28/2023
Information for Ryan White-funded agencies on medical billing, billing staff, revenue cycle management, and operational workflow.
Resource updated 10/05/2023
Information for Ryan White-funded CBOs and ASOs on corporate compliance, audits, and related topics.
Resource updated 08/28/2023
Information for Ryan White-funded CBOs and ASOs covering performance indicators, financial monitoring reports, and related topics.
Resource updated 08/28/2023
Review of the role of Community Health Workers (CHW) and how they serve as an integral part of the HIV health care system.
Resource updated 01/31/2024
Strategic considerations and practical implications of collaborating as an ASO/CBO in the delivery of HIV services.
Resource updated 03/25/2024
Two-part tutorial explaining the concept of variation (fluctuations in data) and its application.
Resource updated 02/05/2024
Module in Training Guide: A Member’s First Planning Cycle explaining how a planning body can work effectively as a group, according to bylaws and other procedures that outlines, for example, working in committees and running meetings.
Team building activity, designed by NASA to help astronauts work as a team to solve complex problems, presented as a training tool for quality improvement teams.
Resource updated 07/20/2020
Module in Training Guide: A Member’s First Planning Cycle explaining the bylaws and other procedures that are legislatively required in order to create a diverse membership with staffing and a clear relationship with the recipient.
Best practices (and extensive resource links) for integrating into medical care teams the non-medical staff called Navigators.
Resource updated 04/01/2021
SPNS innovative and replicable HIV service delivery models using HIV+ peers.
Resource updated 08/22/2023
Cross-disciplinary training curriculum to increase knowledge and awareness of the relationship between HIV infection and substance use. Also available in Spanish (Version en español).
Resource updated 03/25/2024
Combined Model for Improvement and PDSA Cycle worksheet.
Resource updated 09/19/2023
Resource updated 11/06/2023
Ways to develop and use control charts to examine variations in data in quality improvement work.
Resource updated 08/17/2023
Tool for trainers on designing trainings on quality improvement in HIV care.
Resource updated 09/19/2023
Facilitator Manual for those who participate in the TCB Program and those who strive to lead activities to improve HIV care.
Resource updated 04/12/2022