No-Show Phone Script to Improve Appointment Keeping
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
A designated medication planner nurse worked with patients to improve adherence/compliance to antiretroviral therapy, utilizing a medication planner provided to patients on a weekly basis.
Resource updated 04/14/2021
Resource updated 08/28/2023
Resource updated 03/11/2024
Consent form for clients to authorize the sharing of their patient information among HIV care providers in the CAREWare system.
Resource updated 09/19/2023
Introduction to the Electronic Handbooks (EHBs) to RECIPIENTS of funding from the RWHAP.
Resource updated 11/01/2023
Resource updated 03/15/2023
Resource updated 11/20/2023
Sample agreement submitted via the CAREWare listserv.
Resource updated 09/19/2023
Resource updated 03/12/2024
Resource updated 09/19/2023
Sample user agreement submitted via the CAREWare listserv.
Resource updated 09/19/2023
Blog updated 02/01/2021
Resource updated 02/06/2024
This In Focus is for Ryan White HIV/AIDS Program (RWHAP) funded providers who had an existing account in the RSR Web Application. This document walks providers through the steps in accessing the RSR through the Electronic Handbooks (EHBs).
Resource updated 09/14/2023
Resource updated 09/19/2023
A case study of one Part B subrecipient improved linkage and retention rates through the innovative use of medical transportation, housing services, and food bank and home-delivered meals. The presentation will share lessons learned and propose strategies to replicate these services elsewhere.
Resource (Conference Presentation) updated 09/14/2023
The session will explore how to use data to comply with applicable statutory and regulatory requirements of grants and successfully migrate data.
Resource (Conference Presentation) updated 09/14/2023
This discussion will give an overview of the methods and techniques used to handle a workforce that was comfortable with the status quo after 20 years of using CAREWare versions 1 through 5 and not ready to give in to change very quickly.
Resource (Conference Presentation) updated 09/14/2023
Resource (Conference Presentation) updated 09/14/2023