Intercultural Communication and its Effect on Quality Management
A deep look at intercultural communication and how it may be a barrier to care.
Resource updated 08/17/2023
A deep look at intercultural communication and how it may be a barrier to care.
Resource updated 08/17/2023
Materials to help programs develop strategies to employ Ryan White consumers/people with HIV.
Resource updated 12/07/2023
Review of the National HIV/AIDS Strategy (NHAS) and the role of clinical quality management (CQM) in its implementation.
Resource updated 08/17/2023
Guides on the basics of setting up CAREWare 6 and managing and using main CAREWare functions.
Resource updated 09/19/2023
Webinar review on CAREWare 6 upgrading, installing, and configuring.
Resource updated 03/08/2023
Consumer-focused webinar on the basics of data and its importance in quality improvement.
Resource updated 08/17/2023
Overview of HIV stigma in the U.S. and ways to address stigma and discrimination.
Resource updated 08/17/2023
Exploration of the use of social media as a tool for quality improvement, to help patients remain in care, and connect with consumers.
Resource updated 08/17/2023
Resources for use in the TQL Program including the Facilitators Guide, slide sets and the handouts used in the training.
Resource updated 10/11/2019
Group learning tool on the HIVQUAL model for establishing a quality improvement program in an HIV care agency.
Resource updated 09/19/2023
Comparison of the methodologies for Lean and the Model for Improvement.
Resource updated 08/17/2023
Explanation of the purpose of the HIVQUAL Model and key tasks for completing each of its Program and Project Cycles.
Resource updated 09/19/2023
View and download presentation slides from the 2018 National Ryan White Conference on HIV Care and Treatment. See the links below to the six tracks and 250 sessions.
Resource updated 09/14/2023
View and download slides from sessions in this 2018 National Ryan White Conference track — Clinical Quality Management and Quality Improvement.
Resource updated 04/17/2024
Lesson examining some of the tools available in Lean, a method of quality improvement that wants to maximize customer value and minimize waste.
Resource updated 08/17/2023
Review of the co-equal role of consumers in their health care, for provider staff.
Resource updated 08/17/2023
Webinar review of the roles and skills that community health workers (CHWs) need to be effective in their work.
Resource updated 09/15/2021
Blog updated 08/16/2023
Tools on including peer advocates as part of multidisciplinary teams to engage people with HIV in care.
Resource updated 09/19/2023
Social media tools developed by demonstration sites (e.g., text messaging, apps).
Resource updated 03/28/2024