Navigator Case Management
Resource updated 09/14/2023
Resource updated 09/14/2023
Resource updated 06/17/2024
Managing the needs of people with HIV can be difficult and intensive. The importance of caring for oneself is often overlooked by program staff and can threaten their well-being. Staff who provide non-medical case management and assistance in finding employment and housing were interviewed to determine key areas of concern.
Resource (Conference Presentation) updated 09/14/2023
Despite systemwide efforts to increase capacity for quality improvement (QI) there remains challenges in bridging the gap between quality improvement concepts, best clinical practices, and client barriers to quality care. To address this gap, the Broward EMA utilized a learning collaborative approach to improve providers’ capacity to conduct QI.
Resource (Conference Presentation) updated 09/14/2023
HRSA/HAB Policy Clarification Notice 15-02 provides guidance on Clinical Quality Management (CQM) program infrastructure components. The content will focus on planning your CQM program, developing your work plan, and building the CQM committee. This session is intended for people with less than two years of experience in CQM.
Resource (Conference Presentation) updated 09/14/2023
Recipients determine how subrecipients will contribute to the recipients’ Clinical Quality Management (CQM) program. Recipients will share how to meet the HRSA HAB policy clarification notice (PCN) 15-02 guidance regarding CQM program activity identification for their subrecipients and how to confirm subrecipients have the capacity and resources to contribute to the recipient’s CQM program.
Resource (Conference Presentation) updated 09/14/2023
Prism Health North Texas will share the challenges and successes of integrating non-medical case management workflow processes into an integrated electronic health record system. The presenter will discuss workflow processes, assessments that allow non-medical case managers to gather required information and determine outcomes and identify patients appropriate for program graduation.
Resource (Conference Presentation) updated 09/14/2023
The Los Angeles County Department of Health compared change in acuity level from initial assessment to reassessment among Los Angeles County Medical Care Coordination (MCC) clients. At reassessment, 2,361 clients (50%) had a significant reduction in acuity. MCC is an effective strategy to reduce medical and psychosocial acuity in addition to improving HIV care continuum outcomes.
Resource (Conference Presentation) updated 09/14/2023
Modernizing acuity scales in provision of services to clients allows for those with the greatest need to achieve improved health outcomes in a health equity approach.
Resource (Conference Presentation) updated 09/14/2023
This informative, interactive workshop will inform participants of the basic tenets of developing and revising a clinical quality management (CQM) plan and associated work plan, based on operational capacity and CQM program planned activities. Using their own CQM plans, participants will assess and revise each section with the guidance of subject matter experts.
Resource (Conference Presentation) updated 09/14/2023
Resource (Conference Presentation) updated 09/14/2023
Resource (Conference Presentation) updated 09/14/2023
Resource (Conference Presentation) updated 09/14/2023
Resource (Conference Presentation) updated 09/14/2023
University of Mississippi Medical Center utilized known barriers to care for postpartum women with HIV and leveraged that information to schedule individualized interactions with pregnant and postpartum women with HIV. This low-cost, low-effort initiative resulted in statistically significant improvements in both retention in care and viral suppression rates in postpartum women with HIV.
Resource (Conference Presentation) updated 09/14/2023
Rapid has developed into a core feature of the Dorothy Mann Center HIV care continuum, assuring immediate linkage to expert HIV services, immediate initiation of therapy, and rapid viral suppression. Benefits are present for youth prevention services. Rapid access models are feasible and beneficial for youth HIV care and prevention.
Resource (Conference Presentation) updated 09/14/2023
The Linkage to Care (LTC) Program at Denver Health/Denver Public Health is an innovative model using continuous quality improvement and community partners to close gaps in the HIV care continuum. This linkage model serves those seeking HIV prevention service as well as people with HIV seeking linkage and retention in care.
Resource (Conference Presentation) updated 09/14/2023
Establishing an opt-out HIV screening program in the emergency department has almost quadrupled HIV screening rates and has identified new and out-of-care cases. Utilizing a continuous quality improvement approach has allowed it to become a catalyst to improve workflows for other gaps in University Medical Center of Southern Nevada's HIV care continuum process.
Resource (Conference Presentation) updated 09/14/2023
Learn about strategies for improving access to oral healthcare through better integration of electronic health and dental records and regular communication across dental and medical settings. Hear from recipients who participated in technical assistance site visits to improve oral health and primary care integration discuss experiences and lessons learned from their own integration efforts.
Resource (Conference Presentation) updated 09/14/2023
Improving Hepatitis C surveillance can help RWHAP jurisdictions identify, monitor, and connect coinfected people with HIV to Hepatitis C (HCV) care and treatment. This panel will provide an opportunity to hear federal updates on Hepatitis C surveillance and learn about a data-to-care approach and overcoming surveillance data gaps.
Resource (Conference Presentation) updated 09/14/2023